94snatch

Well I phoned Avid this morning and they said "oh yea we had a problem with that like a year ago." Send it back and we will replace it. Does not help me right away but looks like they might send me a new one to try.
Pierre

Guy-Fast

pics pics pics

94snatch

Pic of the mount on the transmission

[img][/img]
A - this is where the mount did not fit properly on the tranny. I had to grind it on the underneath to get it to sit flat(ish) on the trans.

B - this part of the mount needs to be about 1" over towards the firewall. Will not line up with the mount bracket on the frame rail period.

Sent the mount back on Monday. I will let you know how long this takes to get resolved and what kind of customer service I get.
Pierre

shanerv

ha had the same dang problem with my brother inlaws tranny last spring. probably the thread you read. avid sucks major get your money back. After llike 800 miles the mount bushings are shot and squezing out the sides. and that motor never even saw track duty. the alingment issues also suck. we had to grind off about 1/2 inch on the one tranny bolt bottom. and shim another 1/2 with washers to make it all go in properly. like i said just get your cash back.

Bone1

so the OG's at HASport with a quality product still rock??

Or do you like ------- around with cheap *** copies and wasting your time.

After all this ------- around with shitty parts, HASport not so expensive now are they?

94snatch

Well..... knowing that I may not be happy with the service/replacement mount that I got from Avid i also bought the same type of mount from a company on ebay in Ontario Canada called "speedtrack racing". They were excellent to deal with and shipped me just the one mount for $50 + shipping. The mount arrived today and looks pretty good. I will update how it fit after I install - with pic.

94snatch

New mount fit perfect. Will take some pics later today.

94snatch

Well it is now the 22nd and still have not received anything from Avid. - I sent the defective one back on the 7th. I was assured by "franklin" that he would take caree of it right away (7th) and get me back up and running right away. I phoned on Friday (20th) and someone else answered and could not tell me if they had received my old one in or if they had sent a replacement one out yet? He took my # and said he would find out and get right back to me. I never heard back.

The reality is this: It is almost 2 weeks later and if I wouldn't have bought the other company's mount I would still be out of commission. They seem to be nice and helpful on the phone but the actual measurable of their customer service is me being satisfied - I am pissed. In good faith I bought their product, it did not work as advertised, they really have not done anything to satisfy me or fix my situation.

Guy-Fast

you dont have a tracking # that will show if it showed up

94snatch

Update,
In case anyone cares... or is considering buying this mount, the new one did show up and is completely different from the orig POS. The new one did fit fine and the cable to hydro adapter is now just like the Hasport one with a heim joint instead of a drilled piece of stock. The clutch action is alot smoother.