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Fraud Warning: Missing Link

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Old 05-20-2003, 09:01 PM
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How does a couterfeit invalidate the original product's warranty? If you bought the real valve, you should get the real warranty.

I don't like that policy.
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Old 05-21-2003, 12:23 AM
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I'll clarify. We obviously still warranty defective product. But operationally defective product is about .002%. What we always helped out with, but will no longer are users that don't have a defective product, but do not maintain their Missing Links and send them back for warranty when they stop functioning optimally. With the latest product improvements, this should no longer be an issue, so we will only be supporting true product defects.

But bear in mind that we are fielding alot of inquiries based on knock-offs, we are also getting bad perception because of these knock-offs. So the basic message is that if it is genuine Synapse Engineering product and it is defective, yes, we'll warranty it, no question. But at this point there will be more work on the customer end to show us that their product is genuine before we warranty.

Our main support will be to the next generation of product iteration that we know is more likely to be genuine.

If you have been sold knock-offs portrayed to you as genuine Synapse Engineering Missing Links, feel free to forward us a written complaint, with as much information on where and who you purchased from, and we will gather and forward all complaints to the FBI fraud division.
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Old 05-21-2003, 12:41 AM
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I hope the FBI ***** thier ---- up. If you take an American Invention overseas and have the gooks duplicate them for a nickel, you suck ****. I wish they would come up with their own idea's instead of taking the easy way out. It's just the way people think these days.
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Old 05-21-2003, 02:01 AM
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Just checking but do you all carry one for the Saturn 1.9LLO DOHC engine? and if not will you soon? We have used faulty check valves for quite some time now...and it sucks...but the pet store loves us... This engine is the same for all models from 91 thru 00 in all DOHC's...I think they got a good run off one engine dont you?...get back to me..
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Old 05-21-2003, 09:06 AM
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Not yet, but we've had a few inquiries about it. It might be a clearance issue, since the IAT sensor is integrated, but we're looking into it.

A question for you is more a question of, how many of these get turbo'd every year?
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Old 05-21-2003, 10:42 AM
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Default Re:Fraud Warning: Missing Link

Originally Posted by AbaZ
You guys should send me a few to test on some cars

So I guess that was a NO on that one... fish tank check valves been working great for years.. lol

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Old 05-21-2003, 11:00 AM
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Its not a no. But we don't make sending product out for every request an SOP.

At the end of the day, whatever works for you works for you.
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Old 05-21-2003, 11:09 AM
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Well consider this.. I have a website that is full of your market (honda/acura turbo DIY people), and alot of people take my advice here.

Catch my drift?

Jeff Frank

- dont be afraid of the black girl


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Old 05-21-2003, 11:29 AM
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Yea....What he said!
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Old 05-21-2003, 01:14 PM
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Default Re:Fraud Warning: Missing Link

Originally Posted by Stealthmode
I hope the FBI ***** thier ---- up. If you take an American Invention overseas and have the gooks duplicate them for a nickel, you suck ****. I wish they would come up with their own idea's instead of taking the easy way out. It's just the way people think these days.
we all think its wrong for counterfeiting but you stealth mode should be stoned for what you just wrote, I think we all are import lovers, some people are hardcore Americans, but you just put your people down when you call peolpe names like that
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