Re: JG-Fab customer review.
 

If I was pulling hotrex bs this would be 6 months into....

I was giving the guy a big price break and helping him out when I was at a low time (that setup is usually $650 shipped)
then god forbid life happend, materials were out of stock, my old man was behind on flanges (rember he builds flanges for over 20 companies and does some oil industry work on the side) and last but not least, I had bigger orders come in that were paid alot higher than their normal price for expedite that I had to take care of also.

-James

Re: JG-Fab customer review.
 

If someone pays extra for expedited service, you don't delay an order that you've already been given a timeframe to finish. You just bust your ass harder to ship out the higher-paying customer's stuff with a quickness.

Re: JG-Fab customer review.
 

.

Re: JG-Fab customer review.
 

I wish more people would read "The E-Myth". Talks about how just because you are good at doing something, doesn't mean you should be an entrepreneur and start your own thing.

In my experience, fabricators have a really really hard time making deadlines. For some reason they always over promise and then get behind and have a hard time, then shut down business. It's not because they aren't good at fabricating, it's because they don't know how to run a business.

There's no shame in that though. It's harder than people think. The smart thing to do though, is find someone who can run the business, and keep the roles separate.

Anyways, I can understand both sides of the story. Unfortunately both sides end up losing in this situation.

Re: JG-Fab customer review.
 

1) You're trying to tell me that it cost $300 for the materials to build a log manifold and downpipe.

2) If a log manifold and downpipe take you longer than a full 8 hour dedicated day at $32.50 an hour, I can't help you.

Re: JG-Fab customer review.
 

I make parts for escorts, specifically swaybar endlink kits, and I sure as hell dont advertise or promise to sell anything that I KNOW I cant get out on or before that date. To do otherwise is just stupid. selling stuff is a legally binding contract. He sends you money, you send him ----, thats how it works. when I get behind, I bust my ass harder, as someone else said. Last week was exam week and instead of studying for exams, I spent several nights turning delrin for bushings, because I was behind. I have yet to have a single angry customer, and I even had one customer that fucked up, cross threaded the bolts, and then whined to me that he couldnt find new ones, so I sent him some new ones for free. That is how you keep a good business running.

Re: JG-Fab customer review.
 

i was told i could get a d series intake flange and then when i tried to contact him to buy it i dont get any response. if your too busy and cant do it then just tell me. now i am ready to get going but i cant cause i have no flange and nobody else to get one from. i guess ill make it myself. BMCRace has awesome quality from what i have seen. but customer service is horrible. although i will edit that out of my post if i can get an intake flange. money is ready

Re: JG-Fab customer review.
 

You are getting Sam and James mixed up. Have you tried calling Sam? He goes in what ever order they are placed in. So there may be quite a few paid orders in front of yours, and some of those may be quite large. If you call and he has one on the shelf he will normally get it shipped out same day or the next if you ask. But if it needs to be cut there will be a slight wait for it. If you need one badly, PM me and I will give you a person who will cut one, but you will need to send him a gasket to copy and it will still take a while.

Re: JG-Fab customer review.
 

i just emailed and asked about it and was told they could do it. then i email trying to get the ball rolling and get no response. you will have a pm later today. i need one asap

Re: JG-Fab customer review.
 

You guys are a bunch of girls. James is talented, cheap, and is still pretty young. People in the auto business get super busy in the spring. One day the orders just keep flying in. But in Janurary it is slow, everywhere. May it is crazy and behide everywhere. Plan your projects early.

Randy