JG-Fab customer review.
 

Discuss...hopefully this post will get the ball rolling before more action needs to take place. Whats the deal James? I understand you are busy but so am I that is why I outsourced a manifold. $560 for a log mani and dp is a bit much but you do good work. I am starting to get a little worried that I may never see it. I made my own log with ---- welds in one single day so I don't get it? I have kept this to pm's until now as I am very frusterated. 2 and a half months for a log manifold at that price is rediculous. Send me a manifold or send me a refund.



B18C Manifold
« Sent to: BmCRace.com on: February 06, 2007, 11:50:17 PM »
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Do you sell manifolds? I have seen a few of your posts in the fab section but did not see anywhere on your site about manifolds. Very impressed with your work. I would like a quote for a turbo manifold, external flange and downpipe fabbed for a B18C1 (into a Del Sol) if possible. Thank you!

Derek B.



Re: B18C Manifold
« Sent to: Bizzar on: February 07, 2007, 06:38:56 AM »
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manifold $275 shipped
downpipe $275 shipped
external wg flange $10 shipped

-James


Re: B18C Manifold
« Sent to: BmCRace.com on: February 07, 2007, 08:47:16 PM »
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Sounds pretty good. How about A/C compatable?


Re: B18C Manifold
« Sent to: Bizzar on: February 08, 2007, 06:56:18 AM »
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Price is same on ac but downpipe can only be 2.5" as that is all that will clear the ac compressor

-James
BmCRace.com


Re: B18C Manifold
« Sent to: BmCRace.com on: February 13, 2007, 08:18:55 PM »
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Sounds good. Do you accept paypal? I could wire you the money whenever. Just to make sure we are on the same page:

B18C1 turbo manifold, t3 flanged, external wastegate, downpipe and a/c compatable.

If you have any questions or would like to talk to me directly feel free to call or leave me a number and I can contact you. Thanks again!

Derek B.


Re: B18C Manifold
« Sent to: Bizzar on: February 14, 2007, 11:01:50 AM »
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Yes sir sure do take paypal
shoot me a paypal payment at
sales@jg-fab.com and I will have it rolling in no time for you

-James
BmCRace.com

Payment Sent (ID #40B71214RF535800L)

Original Transaction
Date Type Status Details Amount
Feb. 14, 2007 Payment To JG-Fab Completed ... -$560.00 USD



Re: B18C Manifold
« Sent to: Bizzar on: February 17, 2007, 11:22:26 PM »
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ok man
monday I am ordering all the material it should be in 1 week from then
it will take me about 2 weeks to build then another 1 week to ship to you

-James
BmCRace.com

Re: B18C Manifold
« Sent to: Bizzar on: March 05, 2007, 06:09:31 PM »
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hey looks like things are taking a lil longer than expected
all material do do manifold and downpipe are in now minus the flanges from my old man so once he gets me those I will have it all finished up and out the door to you

-James
BmCRace.com

Re: B18C Manifold
« Sent to: Bizzar on: March 24, 2007, 09:07:46 PM »
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Sorry it has taken so long
manifold is being finished up on monday everything will be shipping out sometime this coming week Smiley

-james
BmCRace.com

Re: B18C Manifold
« Sent to: Bizzar on: April 11, 2007, 02:45:47 AM »
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should have it all out friday for you so you recieve it monday

-James

Re: BMCRace customer review.
 

Hey you havent gotten your stuff yet cause I havent shipped it yet
I sent you a pm back telling whats up
your manifold is done the downpipe and dumptube are about 1/2 done and just need about 1 more hour of work to be put in and it will all ship

-James

Re: BMCRace customer review.
 

Please read the last 2 pm's you sent me...Either its done and ready to ship or its not. This manifold isnt for me. It sofr a buddy of mine who does not have paypal or online access etc. He gave me the money to deposit, I made the transaction so who's looking like the jackass here. Thats right, ME. He's starting to think I STOLE his money and our friendship has become a little untrusting due to this issue. I print out every pm you send and give it to him. As far as he is concerned the manifold was to be here April 16th ish. Nearly 2 more weeks have passed and my cell phone rings everyday with him asking wtf is up.

Re: BMCRace customer review.
 

Hotrex? ???
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Re: BMCRace customer review.
 

James, change you name before your Dad gets a bad rep! :P

Re: BMCRace customer review.
 

Thanks for the correction I guess :S

Re: BMCRace customer review.
 

rofl... why i buy already made cheap ----

Re: BMCRace customer review.
 

I was just happy to read he waits for flanges also, worth the wait though.
I just wonder which one of them has the bad case of OCD with packaging stuff. I was playing with the kids while unboxing my last batch of flanges so I didn't use a razor knife and abo0ut went nuts trying to dig them out.

Re: JG-Fab customer review.
 

this isnt the first time that this has been brought up in the past years that he has been selling on HMT.

i'd like to say this though. You are dealing with a small business and few people who work for him, from what im told its him and his dad. When this happens, customer service is :-\ but you will get your ----. ;)

in my book, James is A1. Might not respond to your PM's right away, the dude is welding. Hell, he probably could have finished your ---- if you wouldnt have bitched. If you wanted something asap, you shoulda went with someone who had the mani on the shelf, ready to ship. Its like ordering something at the food joint. You want it your way...you gotta wait a little longer.

Re: JG-Fab customer review.
 

I just hope I never have to deal with customers like this..That was pretty lame posting the pm's like that it makes you look like an ass. If you order something custom it takes time to make and the small company your buying from has other orders ahead of you so theirs no way they can just drop everything and get your stuff done and ship it the next day. Doesn't really apply here but one time Xenocron got my chip burner to me in less than :o 24 hours.

Re: JG-Fab customer review.
 

You fucked up by not going with a QUALITY SSAUTOCHROME Tubular manifold. :1

Shipped quick, looks nice A++++++++++++++++++++++

Broke a week later F+

Re: JG-Fab customer review.
 

Read the dates dumbass. I didnt start bitching until now...over 2 months later. No make that 10 weeks!

Re: JG-Fab customer review.
 

From the looks of the pms, the manifold and dp should have been shipped and deliverd by march 16th-18th. James is a month late. I dont care how custom something has to be, it doesn't take a month to build something that can be done in 2 weeks or less. This is ruining Bizzar's rep as a friend. your work is amazing, but he tried to help boost your business by buying from you, but now you're pulling this CC-Fab bullshit.

Re: JG-Fab customer review.
 

Nice how "rolling in no time" turns into 2 weeks to make a log manifold and downpipe with parts that aren't in stock after the payment is sent. Classic hotrex.

With two weeks of non-stop labor I can see how you paid an arm and a leg though. lol.

Re: JG-Fab customer review.
 

HHH FTW!

Re: JG-Fab customer review.
 

James is notorious for this. Look at this site and Honda-tech. Both will have threads about him "falling behind". Also remember, this is his "busy" time of the year. I'm sure a lot more people order stuff so they get it for the spring then people order wanting stuff in January. He should realize this and give my accurate deadlines though. A deadline is a deadline.

Re: JG-Fab customer review.
 

There is a big difference between 24 hours and 2 months. How did finally getting fed up with the BS and posting up to get results make him look like an ass, exactly? ID be pissed too. He gave him a deadline and fell behind. Hell, Bizzar gave him alot more time then I would have to get the ---- shipped out. This is why I make my own stuff when it comes to this sort of thing. 560 bucks isnt a small chunk of change.

Re: JG-Fab customer review.
 

Just got the new stuff to get everythign finished up today will get it all finished and shipped tomarrrow

When I say finished tomarrow that means it will be finished around 10 pm as I have a day job now and dont get to my shop
(jg-fab/bmcrace) till around 8pm I will get it boxed up tomarrow and it will actually ship day after....

No one expect to buy single turbo parts from me again as I am getting out of this buisness

Re: JG-Fab customer review.
 

Of that $560 only 260 of that is labor
I bet if you were to have tried building that complete setup for $260 labor you would be eating what you just wrote now...

Re: BMCRace customer review.
 

You read my ------ mind :o

Re: JG-Fab customer review.
 

If I was pulling hotrex bs this would be 6 months into....

I was giving the guy a big price break and helping him out when I was at a low time (that setup is usually $650 shipped)
then god forbid life happend, materials were out of stock, my old man was behind on flanges (rember he builds flanges for over 20 companies and does some oil industry work on the side) and last but not least, I had bigger orders come in that were paid alot higher than their normal price for expedite that I had to take care of also.

-James

Re: JG-Fab customer review.
 

If someone pays extra for expedited service, you don't delay an order that you've already been given a timeframe to finish. You just bust your ass harder to ship out the higher-paying customer's stuff with a quickness.

Re: JG-Fab customer review.
 

.

Re: JG-Fab customer review.
 

I wish more people would read "The E-Myth". Talks about how just because you are good at doing something, doesn't mean you should be an entrepreneur and start your own thing.

In my experience, fabricators have a really really hard time making deadlines. For some reason they always over promise and then get behind and have a hard time, then shut down business. It's not because they aren't good at fabricating, it's because they don't know how to run a business.

There's no shame in that though. It's harder than people think. The smart thing to do though, is find someone who can run the business, and keep the roles separate.

Anyways, I can understand both sides of the story. Unfortunately both sides end up losing in this situation.

Re: JG-Fab customer review.
 

1) You're trying to tell me that it cost $300 for the materials to build a log manifold and downpipe.

2) If a log manifold and downpipe take you longer than a full 8 hour dedicated day at $32.50 an hour, I can't help you.

Re: JG-Fab customer review.
 

I make parts for escorts, specifically swaybar endlink kits, and I sure as hell dont advertise or promise to sell anything that I KNOW I cant get out on or before that date. To do otherwise is just stupid. selling stuff is a legally binding contract. He sends you money, you send him ----, thats how it works. when I get behind, I bust my ass harder, as someone else said. Last week was exam week and instead of studying for exams, I spent several nights turning delrin for bushings, because I was behind. I have yet to have a single angry customer, and I even had one customer that fucked up, cross threaded the bolts, and then whined to me that he couldnt find new ones, so I sent him some new ones for free. That is how you keep a good business running.

Re: JG-Fab customer review.
 

i was told i could get a d series intake flange and then when i tried to contact him to buy it i dont get any response. if your too busy and cant do it then just tell me. now i am ready to get going but i cant cause i have no flange and nobody else to get one from. i guess ill make it myself. BMCRace has awesome quality from what i have seen. but customer service is horrible. although i will edit that out of my post if i can get an intake flange. money is ready

Re: JG-Fab customer review.
 

You are getting Sam and James mixed up. Have you tried calling Sam? He goes in what ever order they are placed in. So there may be quite a few paid orders in front of yours, and some of those may be quite large. If you call and he has one on the shelf he will normally get it shipped out same day or the next if you ask. But if it needs to be cut there will be a slight wait for it. If you need one badly, PM me and I will give you a person who will cut one, but you will need to send him a gasket to copy and it will still take a while.

Re: JG-Fab customer review.
 

i just emailed and asked about it and was told they could do it. then i email trying to get the ball rolling and get no response. you will have a pm later today. i need one asap

Re: JG-Fab customer review.
 

You guys are a bunch of girls. James is talented, cheap, and is still pretty young. People in the auto business get super busy in the spring. One day the orders just keep flying in. But in Janurary it is slow, everywhere. May it is crazy and behide everywhere. Plan your projects early.

Randy

Re: JG-Fab customer review.
 

I did, I planned it in Feb :P Not March, April or May.

Re: JG-Fab customer review.
 

Why is it when someone makes a thread about a "shop," they get a bunch of bs because they made a thread about it. And now he's a bad customer or he's the type of person you don't like to deal it. If you were told it would take a month and its been 2 and a half, how would you feel? Customers can yell at businesses because we pay them to do ---- for us. Not the other way around lol. And the only reason why they are in business is because of the customers, don't act like a retard and sway potential customers away.

Re: JG-Fab customer review.
 

Gotta chime in here... A job is a job, $20 or $20,000. Just because some high roller comes swinging pocket books at you doesn't mean you can just ---- the little guy because his order wasn't big enough.

Re: JG-Fab customer review.
 

Good luck in whatever you plan on doing.

Re: JG-Fab customer review.
 

so are his pieces shipped yet?

Re: JG-Fab customer review.
 

chill out. might have been a little too long of a wait but the fact of the matter is. ON HT he had a 10 person buy in, so theres 10 complete setups rite there. For someone working all day every day, that wouldn't be an issue. But he was waiting on parts, AND he only gets 1 full day a week to work on manifolds now sense he works at a shop now an hour from where his dads shop is.I am waiting on a combo too, but i know it will come soon, he just is goign to get all the orders done then get out becuase he got a new job.

Re: JG-Fab customer review.
 

I don't really see how the customer is in the wrong. I would be PISSED if I had to wait that long for something was expecting and paid for 2.5 months prior. Anybody who says they wouldn't be pissed is full of ----. I've never had to wait that long for ANYTHING unless the seller just fucked me over and was never planning on sending it in the first place, which is what I would have to assume was going on after that long. :l

x2
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Re: JG-Fab customer review.
 

Welcome to custom work, guys. You are all correct in your summation that the wait is unacceptable... but I don't think I've ever heard of a company selling custom manifolds that didn't lag like hell, from Full-Rice on down to Hotslice.

If I were in Bizzar's shoes I wouldn't be the least bit worried, but I also would have told the guy buying the manifold through me that it always takes longer than you're told, be prepared for a wait, and don't ------- bother me with whiny-whiny little girl complaints. You ask me, the lack of perspective and communication is on his end, too, he's been around for enough years now to know exactly how the custom manifold market plays out.

Re: JG-Fab customer review.
 

i think the main problem is accepting people's money before you have something to ship them. way back when i was making flanges i'd get requets all at once and i never took anyone's money until i had something to ship to them. sure, i lost a customer here or there because they went somewhere else for what they needed but alteast they went away not pissed at me for taking their money- and if i was stuck with a flange they requested, well i was never stuck with it for very long because someone else was asking for the same thing a week later. now i have industrial customers so i have terms like net 30 days... so i have to wait 30 days before i get paid for a job i did for them! i need to watch my cash flow carefully all the time.

Re: JG-Fab customer review.
 

I wasnt expecting a fast turnaround. I figured 5 maybe 6 weeks tops. This isnt some crazy ass top mount twin turbo custom ---- here fellas. Its a god damn log manifold with a dump! I made my own manifold in a single day start to finish using a hacksaw, drill press with a holesaw and a mig. 2 more days for the downpipe, dumptube, full exhaust and charge piping AFTER my normal day job from 6pm-1am. When you care, you work hard to get ---- done.