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-   -   Xenocron tunng solutions, WORST costumer service I EVER . (https://www.homemadeturbo.com/general-discussion-6/xenocron-tunng-solutions-worst-costumer-service-i-ever-94373/)

racepak 08-12-2008 04:53 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 

Originally Posted by racepak
i dont want anything from that dick anymore anyway, who knows if ill recive my money back.

10 minutes befor that post he email me this:
what would be your answer to this?

"So tell me what the ---- you want me to do?"
"I am sick of your attitude…that price is less than my cost because I felt guilty, but now…I don’t give a ----"

You know what, since you know everything…go ---- yourself.

racepak 08-12-2008 04:55 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 

Originally Posted by ebydrc
i think he implied he wanted to make it right, however since this went public. he is likely not willing to deal with you anymore.



he implied it AFTER i opened this thread..... :S :S

Chris Harris 08-12-2008 04:56 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 
I wanted to make it right from the start, but you make it impossible to do so and everyone can clearly see that.

And now I have to search all over the internet for posts like this an defend myself...that must be my JOB as well.

Moshik, do what you want...again, I have tried to be reasonable and as everyone can now clearly see how difficult that is with you.

Again, I warn ALL vendors against selling to this customer...

beaker 08-12-2008 04:57 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 
you really are a dipshit....

i hope the next missile hits your hut and lands so perfectly that it propels the turbo 10000 miles and lands safe and unharmed in chris's shop.

ichbinsobose 08-12-2008 04:59 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 
LOLOLOLOL

Theres a reason I ask for proof of paganhood prior to tuning a car :X

oy vey!

ebydrc 08-12-2008 05:00 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 

Originally Posted by racepak
10 minutes befor that post he email me this:
what would be your answer to this?

"So tell me what the ---- you want me to do?"
"I am sick of your attitude…that price is less than my cost because I felt guilty, but now…I don’t give a ----"

You know what, since you know everything…go ---- yourself.

that comment was posted after you accused him of being dishonest. making this a public affair isnt going to get the turbo you want. i dont know what chris is thinking at this point if i was in your postion i would send the turbo back and get the one you want, flat rate international box's are 30.00 something.

or even keep that turbo the difference between what you want and what you have are so slim you honestly wouldnt be able to even tell the difference if you didnt already know. i think your caught up on principle and not reality. so it might be different then what you wanted but is it really worht it to get a different turbo, i could understand this if you ordered a gt55r and recieved a gt28rs but you didnt.

ebydrc 08-12-2008 05:02 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 

Originally Posted by dtrain
i hope the next missile hits your hut and lands so perfectly that it propels the turbo 10000 miles and lands safe and unharmed in chris's shop.

thats funny ---- right there.

Chris Harris 08-12-2008 05:05 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 
If anyone else finds threads made by this butthole around the interweb...can you link them to me?

They keep getting locked on other forums but we'll leave this open for a little longer.

I dont care about taking the heat...I just want OTHER people to know not to sell to this guy.

racepak 08-12-2008 05:06 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 

Originally Posted by ebydrc
that comment was posted after you accused him of being dishonest. making this a public affair isnt going to get the turbo you want. i dont know what chris is thinking at this point if i was in your postion i would send the turbo back and get the one you want, flat rate international box's are 30.00 something.

or even keep that turbo the difference between what you want and what you have are so slim you honestly wouldnt be able to even tell the difference if you didnt already know. i think your caught up on principle and not reality. so it might be different then what you wanted but is it really worht it to get a different turbo, i could understand this if you ordered a gt55r and recieved a gt28rs but you didnt.

chris offered me to buy the turbo i want at cost price and i said YES.
but when he told me the price i was stunned it was a cost price,

and then his answer was:
"since you know everything go ---- youself"

Do you really think i need them two turbo's?

Tom-Guy 08-12-2008 05:07 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 
Meh, there is some grey area involved here.

Racepak, your command of english - and especially english jargon - is less than perfect and I had to read through everything three times. You were asked a couple times what you wanted Chris to do and while somewhat obvious (after reading the third time through) you didn't answer him even after he asked multiple times. I would have anally reamed you if you did that to me, I can't handle passive-aggressive ----,

Chris, you've been stressed lately and it shows. You know how much shipping costs, exactly how much you can lose on the deal and still break even, you could have laid out the bottom line of what you could have done for him. Expressing what he got vs what he thinks he wants in terms of power production is the easiest way for someone who's read jargon numbers on a forum to decide y/n what they want. It's how I break things down into lay-speak, and doing that would have sidestepped a LOT of the language/communication barrier.

Two points I'd like to make:

1) There is less than 200 rpms spool and 30 whp difference between those turbos. I've tuned hundreds of cars, but only brought out 95% of a turbo's capability on four cars.

2) This is the first Xenocron fuckup in recorded history. He's the most successful aftermarket performance e-business I've ever heard of, and I've cross examined a number of HMT and HT sponsors about the market, what they see is selling, how the economy has affected their business. That says a lot.


Can you two meet in the middle without all the anger and frustration? I think you can.



edit: okay, 12 posts after I started typing this, I guess not. And I guess I didn't have the whole story. I really don't know what to say. :(




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