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-   -   Xenocron tunng solutions, WORST costumer service I EVER . (https://www.homemadeturbo.com/general-discussion-6/xenocron-tunng-solutions-worst-costumer-service-i-ever-94373/)

Chris Harris 08-15-2008 10:59 AM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 

Originally Posted by Gold DA9
I think you lost this battle.

Nah, he finally settled down and I think the threads he put up helped to get this resolved...I'm not happy about the threads, but I think it showed most people in the same situation would have reacted differently than Moshik did.

So I am willing to get him what he wants and thats what I am going to do.

TurboG 08-15-2008 01:16 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 

Originally Posted by xenocron
Nah, he finally settled down and I think the threads he put up helped to get this resolved...I'm not happy about the threads, but I think it showed most people in the same situation would have reacted differently than Moshik did.

So I am willing to get him what he wants and thats what I am going to do.

I guess thats how you stay in business. I would have told him to ---- off and send a bag of dogshit to his place.


Good thing I'll never own a customer service business O0

Adam Hopkins 08-15-2008 01:26 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 
Xenocron,
My dad and I have ran a HVAC (this is air conditioning) business since I was 14.(now 24) There will always be these type of customers no matter how hard you try to please them they want to complain. One time this lady was extremely pissed because I would not come to her house first because she had a black dog and it was going to overheat. This is a part of business and this will always happen no matter how hard you try. The average person has no clue just how crazy the general public can be sometimes. My dad would always bend over backwards and get taken advantage of (IMO) when ever someone would throw a temper fit and complain about something. What I had to tell him is that all you need to do is do what you think is fair. Explain your position and take theirs into consideration and then go with your gut. You have to bend over backwards sometimes, just do not bend so far that they can screw you in the ass.

The book "The millionaire next door" profiles several self made 1st generation millionaires. It studies them and finds 30 something things that all these millionaires had in common. The number 1 correlation between these millionaires was integrity. :6

P.S. I think your resolution to this was taking a little advantage of you, but you have to do that sometimes as a business. I applaud you.

seerex 08-15-2008 08:55 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 

Originally Posted by Adam Hopkins
Xenocron,
My dad and I have ran a HVAC (this is air conditioning) business since I was 14.(now 24) There will always be these type of customers no matter how hard you try to please them they want to complain. One time this lady was extremely pissed because I would not come to her house first because she had a black dog and it was going to overheat. This is a part of business and this will always happen no matter how hard you try. The average person has no clue just how crazy the general public can be sometimes. My dad would always bend over backwards and get taken advantage of (IMO) when ever someone would throw a temper fit and complain about something. What I had to tell him is that all you need to do is do what you think is fair. Explain your position and take theirs into consideration and then go with your gut. You have to bend over backwards sometimes, just do not bend so far that they can screw you in the ass.

The book "The millionaire next door" profiles several self made 1st generation millionaires. It studies them and finds 30 something things that all these millionaires had in common. The number 1 correlation between these millionaires was integrity. :6

P.S. I think your resolution to this was taking a little advantage of you, but you have to do that sometimes as a business. I applaud you.

Chris is ALL ways a fair guy. He will do all in his power to help someone out. If people work with him he will ALWAYS help them out!!!! Now let this post DIE.

j3w 08-15-2008 09:47 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 
chris has done me right, and i can't seem to find another instance of his shop being talked badly about.

that being said, i've come to this conclusion:

the OP is gayer than one of freddy mercury's turds.

Guy-Fast 08-15-2008 09:52 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 
People are lucky to have shops like Chris' around. He knows what he is doing,honest and hard working. Unlike most places that re none of these and will just take your money and send you a box of sorry were out of business.




The general public from running my business has 5 percent that are lost/confused/angry/slow and sometimes you get combos. Your going to deal with dip wades like this all day. hence why postal employee's loss it. Listen to how many ass holes you here in line about having to wait 20 minutes.

CivicOCD 08-19-2008 02:48 PM

Re: Xenocron tunng solutions, WORST costumer service I EVER .
 

Originally Posted by dtrain
you really are a dipshit....

i hope the next missile hits your hut and lands so perfectly that it propels the turbo 10000 miles and lands safe and unharmed in chris's shop.

:y
HAHAHAHAHAHHA


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