Getting out of cell phone contract
 

Well I signed up for T-Mobile back in Nov. of 06. 1 year contract. Well on Oct. of 07 I had went over my min and I called to see if I could up them so that I wouldn't get raped. They said yeah and it wouldn't charge me all the overage.

So I call today to cut my service off since I have a Verizon phone. Well the lady says that since I made the min change in Oct. it extended my contract till Oct. of this year. I was like um, no they said it wouldn't effect my contract. She says it says they informed me verbally of their contract extension policy. I know they didn't, I use to work for customer service and we put BS like that in to cover out butts when we didn't.

So they said to cancel it now it would be a $200 early termination fee. Any way out of this? What if I just quit paying for a month and let them turn it off and then send them a payment when they send me a final notice or whatever?

Re: Getting out of cell phone contract
 

Have someone call them and tell them you died.

Re: Getting out of cell phone contract
 

or tell them you moved out of there service area. i've heard that worked for some.

Re: Getting out of cell phone contract
 

Would they not like make you have proof of a death certificate or something?

Re: Getting out of cell phone contract
 

this works but you'll have a hard time finding somewhere that's not in the service area

Re: Getting out of cell phone contract
 

Yeah they have service almost everywhere because of the free roaming.

Re: Getting out of cell phone contract
 

I'm thinking about faking my death and getting Jorsher to help me with a death certificate lol

Re: Getting out of cell phone contract
 

You now live in Loring Montana, 59537 ;)

Re: Getting out of cell phone contract
 

I have sprint, they work the same way. If you change your plan they reset your contract....

Re: Getting out of cell phone contract
 

keep asking to talk to a higher person in command, keep bitching, be calm about it, explain that they didnt tell you that. if all else fails, tell them youll let everyone you know and everyone them know how shitty service is? or go with the death thing, lol

Re: Getting out of cell phone contract
 

Wait you used to work for customer service? How did other people get out of there contracts? You should have seen this once or twice....

Re: Getting out of cell phone contract
 

Tell them you moved to Canada, we are out of there area ;D

Re: Getting out of cell phone contract
 

I worked for a insurance company, but we had things we had to "notify" them of. If they hung up or we just forgot we put it in the documentation we did anyways. I didn't deal with contracts so I don't know how they would have got out of them.

Do they not have service there?

Re: Getting out of cell phone contract
 

Yeah, I worked customer service for Cingular, but don't know how to get out of a contract because there was a group people were transferred to called the "save team" that will kiss people's ass to keep their service active.

Doug, you should really just keep bitching and swearing that you weren't told. You might have to talk to a few different people, but eventually they'll believe you and eventually you'll get to someone that's willing to help.

I think the ratio of people that give a ---- to people that don't give a ---- is about 1:100, so better get to calling.

Re: Getting out of cell phone contract
 

I need a good address where they don't have service. Hook a nog up people.

Re: Getting out of cell phone contract
 

http://www.verizonwireless.com/b2c/g...rAgreement.jsp


Our Rights to Make Changes
Your service is subject to our business policies, practices, and procedures, which we can change without notice. UNLESS OTHERWISE PROHIBITED BY LAW, WE CAN ALSO CHANGE PRICES AND ANY OTHER CONDITIONS IN THIS AGREEMENT AT ANY TIME BY SENDING YOU WRITTEN NOTICE PRIOR TO THE BILLING PERIOD IN WHICH THE CHANGES WOULD GO INTO EFFECT. IF YOU CHOOSE TO USE YOUR SERVICE AFTER THAT POINT, YOU'RE ACCEPTING THE CHANGES. IF THE CHANGES HAVE A MATERIAL ADVERSE EFFECT ON YOU, HOWEVER, YOU CAN END THE AFFECTED SERVICE, WITHOUT ANY EARLY TERMINATION FEE, JUST BY CALLING US WITHIN 60 DAYS AFTER WE SEND NOTICE OF THE CHANGE.


http://www.engadgetmobile.com/2007/0...f-their-contr/

EDIT: just incase you decide not to read all that ----, effective march 1st they will be increasing text message rates to 15cents, this constitutes a "material adverse effect" on you so you can end your contract and avoid the fee.

nevermind, i forgot this is 2008, hahaha :1
that happened march of last year, lol.

Re: Getting out of cell phone contract
 

I have T-Mobile and I'm not complaining about them changing anything. Just dicking me over and extending my contract.

Re: Getting out of cell phone contract
 

I use the call back method.. eventually you find a weak link.

Re: Getting out of cell phone contract
 

05344 Marlboro, VT There is only one place in town i know of that gets service and that is on top of a ------- mountain.

Re: Getting out of cell phone contract
 

Yeah T-mobile are a bunch of NIGS i was supose to sign up for a one year plan and i checked after like 7 moths and i had a year and 3 month left :7

Re: Getting out of cell phone contract
 

We just did it to get my gf outa her contract. Said she moved and doesnt get service at her new place. They made her fax a copy of her drivers license with the new address on it and then they waived the fee. It was her moms house and she hasnt chagned her license since she moved out haha. Go to the tmobile site and check out there service area map and see if you know anyone that lives out of there service area.

Re: Getting out of cell phone contract
 

Damn them and their proof

Re: Getting out of cell phone contract
 

All you need to do is find someone to help you out. someone who doesnt get tmobile service at theyre place and put something in your name to show you live there. Tmobile doesnt really care what bill or license but just that it has your name and the addy on it.

Re: Getting out of cell phone contract
 

photoshop nig, you know this

couple zips have already been posted here that supposedly don't get service. You can check on t-mobile's website to see if you get service there. If you don't, try and find a helpful person on this site that'll let you use a scan of their license (yall can cross out some of the personal info just don't make the scan unusable) and edit to your specs, fax to them.

Re: Getting out of cell phone contract
 

anyone got any advice for verizon?? i just got a crackberry on cingular and ---- if i don't have to pay the $200 that would be cool...

Re: Getting out of cell phone contract
 

Yeah what nog doesn't have service that will post up a scan

Re: Getting out of cell phone contract
 

Check the two zipcodes posted here on tmobiles website and see if they have coverage. There's a spot you can enter a zip and see if you'll have service or not. Or just look at their coverage map, pick an area without coverage, and find out their zipcode.

Re: Getting out of cell phone contract
 

Still need a scan of someones id from that area

Re: Getting out of cell phone contract
 

not sure if they really look like this....

http://www.fantasycard.co.uk/images/...and%20copy.jpg


http://www.fantasycard.co.uk/images/...20-%20hand.jpg

Re: Getting out of cell phone contract
 

True that. That's how it was when i worked for sprint.

Re: Getting out of cell phone contract
 

ummm, i am surprised no one has mentioned this to you yet, but ALL of their calls are recorded. have them pull the call and review it. if the cust serv rep didnt inform you then your fine, if they did and you agreed, then your fucked and have to weasel out of it with fake id's and no service thing.

Re: Getting out of cell phone contract
 

thats not how it works. You're supposed to just write notes on the account, most reps dont even do that.

Re: Getting out of cell phone contract
 

I used to have a vermont fake ID, that style id has to be like 10 years old

Re: Getting out of cell phone contract
 

i was in a 2 year plan and got intouch with a really cool dude at tmobile who let me revert to the 1 year contract
i have his info but i cant find it..

Re: Getting out of cell phone contract
 

actually, yes, that is how it works, anything that is "regulated" by the gov't is.

i have had tmobil for damn near 6 years. EVERY call that comes in is recorded for "quality assurance".

just have them pull the call. you must know the date and time and rep you spoke with, otherwise, they cant do ----.

Re: Getting out of cell phone contract
 

They just tell you that incase the rep has someone on the line reveiwing their call. With the ammount of calls we pulled into our call center daily, there's no ------- way that we could afford to record and store every one. They cant pull any call and they have no log, trust me. Customer service branches are outsourced to comapnies like Teleperformance USA.

Re: Getting out of cell phone contract
 

---- contracts and ---- the first line of the call center, whe you call in ask to speak to a manager immediatly and be very upfront about ur situation, if thats fails ask to speak to the managers manager, keep moving it up tilll you get an answer you like

Re: Getting out of cell phone contract
 

the farther you move up the more reluctant supervisors are going to be. Suvervisors in the call center want you to sell additional services and get people off the phone as fast as ------- possible, they don't care if you fix anything or not. Your best bet is to find someone who works there who knows what they're doing and dont nessicairly give a ---- about company pollicy or can be talked into doing something without asking their supervisor.

Re: Getting out of cell phone contract
 

This seems like a good address. No coverage at all. Now I just need an actual street address which I can't seem to find one.

Re: Getting out of cell phone contract
 

Couldn't find a addy so I went with a addy I found in Turner, MT 59542. I have to show a copy of a license, utility bill, lease agreement, or mortgage statement from there. So anyone have a license from Mt? Hook a nog up :6