fedex problems over charging
 

I have been usin them for about the last 2 years and well the last 2 weeks has just been a pain in the ass. 2 claims filed due to weight on items bein incorrect. I shipped a gasket yes a gasket. Weighed it on my scale for 1lb 2 oz with packing. WEll the shipping said 90 lbs and charged me 85.92 for it. Im in a dispute but in a reality I think Im screwed has what proof do I have since all my stuff is done online but the tracking # does show that the weight of the package was 1lb but the rated weight was 90 lbs :7. Just wondering if anyone else has dealt with this. Just sucks becuase it looks like Im gonna go back to ups. Plus I cant talk to anyone till monday great

Re: fedex problems over charging
 

Shitty. I guess when you ship a ton of stuff, the odds of a major screw up is pretty high.
UPS has always been good to me. Use them the most by far.
Only a handfull of FedEx packages. For some reason they like to leave packages just sitting in front of my door. When I built my last computer, they left about $600 worth of ---- inside of a cooler thats next to my door. I didnt even know it for two days :1

Pay the bill with a CC, then call in to your CC company w/ the complaint and have it reversed. They'll be dealing with the CC company right?

Re: fedex problems over charging
 

we deal with fedex at work alot, especially fedex freight.

our bookkeeper spends a great amount of time reviewing our fedex account and getting the companies money back.

Re: fedex problems over charging
 

I hate FedEx, they like to deliver turbo's and intercooler's to other people's door steps (Including, but not limited to, old ladies and drug dealers).

UPS for teh win

Re: fedex problems over charging
 

Its through my checking account so I guess i could deal with bofa and see what they have to say. I havent had problems till now and 2 packages that were way off on the rate charge basically overcharged me over 100 dollars for 2 packages so back to ups it is. It just lame becuase I cant do anything till monday.

Re: fedex problems over charging
 

one more vote to switch to ups


oh the kicker 130" oversized it what it says on the message on online billing


it was in a priortiy mail box that like 12x3x10

Re: fedex problems over charging
 

After 40 minutes on the phone it looks like I got it cleared up. I guess they screwed up on the dimensions via a couple decimal points we will see. Either way Im pretty sure Im done usin fedex

Re: fedex problems over charging
 

USPS gets the job done for me, never had an issue with damn near 50 packages in the last year or so, and 2 days anywhere in america for next to no money will always be good to me.

Re: fedex problems over charging
 

ive lost some stuff with usps. Ive had stuff damaged with ups. Im not big on DHL either. Never really had a problem with fedex... Ill check my billing more closely from now on though...

Re: fedex problems over charging
 

i use UPS except when i ship to canadia, then i use USPS. i've never had a problem from either