fedex problems over charging
#1
fedex problems over charging
I have been usin them for about the last 2 years and well the last 2 weeks has just been a pain in the ***. 2 claims filed due to weight on items bein incorrect. I shipped a gasket yes a gasket. Weighed it on my scale for 1lb 2 oz with packing. WEll the shipping said 90 lbs and charged me 85.92 for it. Im in a dispute but in a reality I think Im screwed has what proof do I have since all my stuff is done online but the tracking # does show that the weight of the package was 1lb but the rated weight was 90 lbs . Just wondering if anyone else has dealt with this. Just sucks becuase it looks like Im gonna go back to ups. Plus I cant talk to anyone till monday great
#2
Re: fedex problems over charging
Shitty. I guess when you ship a ton of stuff, the odds of a major screw up is pretty high.
UPS has always been good to me. Use them the most by far.
Only a handfull of FedEx packages. For some reason they like to leave packages just sitting in front of my door. When I built my last computer, they left about $600 worth of ---- inside of a cooler thats next to my door. I didnt even know it for two days :1
Pay the bill with a CC, then call in to your CC company w/ the complaint and have it reversed. They'll be dealing with the CC company right?
UPS has always been good to me. Use them the most by far.
Only a handfull of FedEx packages. For some reason they like to leave packages just sitting in front of my door. When I built my last computer, they left about $600 worth of ---- inside of a cooler thats next to my door. I didnt even know it for two days :1
Pay the bill with a CC, then call in to your CC company w/ the complaint and have it reversed. They'll be dealing with the CC company right?
#5
Re: fedex problems over charging
Originally Posted by leed
Shitty. I guess when you ship a ton of stuff, the odds of a major screw up is pretty high.
UPS has always been good to me. Use them the most by far.
Only a handfull of FedEx packages. For some reason they like to leave packages just sitting in front of my door. When I built my last computer, they left about $600 worth of ---- inside of a cooler thats next to my door. I didnt even know it for two days :1
Pay the bill with a CC, then call in to your CC company w/ the complaint and have it reversed. They'll be dealing with the CC company right?
UPS has always been good to me. Use them the most by far.
Only a handfull of FedEx packages. For some reason they like to leave packages just sitting in front of my door. When I built my last computer, they left about $600 worth of ---- inside of a cooler thats next to my door. I didnt even know it for two days :1
Pay the bill with a CC, then call in to your CC company w/ the complaint and have it reversed. They'll be dealing with the CC company right?
Its through my checking account so I guess i could deal with bofa and see what they have to say. I havent had problems till now and 2 packages that were way off on the rate charge basically overcharged me over 100 dollars for 2 packages so back to ups it is. It just lame becuase I cant do anything till monday.
#6
Re: fedex problems over charging
Originally Posted by ****
we deal with fedex at work alot, especially fedex freight.
our bookkeeper spends a great amount of time reviewing our fedex account and getting the companies money back.
our bookkeeper spends a great amount of time reviewing our fedex account and getting the companies money back.
one more vote to switch to ups
oh the kicker 130" oversized it what it says on the message on online billing
it was in a priortiy mail box that like 12x3x10
#7
Re: fedex problems over charging
After 40 minutes on the phone it looks like I got it cleared up. I guess they screwed up on the dimensions via a couple decimal points we will see. Either way Im pretty sure Im done usin fedex