So here I am...on the phone with Sprint...AGAIN
Are these fucks just this ------- dumb?? I have to call these dumb mother fuckers EVERY MONTH to have them fix my bill because they fucked something up. I'm so ------- sick of these stupid mother fuckers. Why can't they get ANYTHING right?? Why is it so hard? How can they ---- up so many times and do the same stupid ---- EVERY MONTH?? My plan doesn't change, I don't do anything different, but they can't seem to get it right. :7 :7 :7 :7 :7 :7 ---- I just want to strangle these stupid mother fuckers. This ----- just told me I'm pretty much fucked now because of what the ------- told me last month. isdniujfjunifswujniunjidsafj
Last month I call and bitched because they charge me all kinds of different ---- for text messages on each line. I get it changed and they were all supposed to have unlimited texts for $15 the first line and $7.50 for each of the other 2 lines. Now they say they don't do that anymore and the price is $15 a month so this whole time I should have had unlimited texts I only had 500 so now I'm going to have all kinds of extra bullshit text charges for THEIR ------- retarded ass mistakes. I'm so ------- sick of these people....god damn it what the ---- can I do to these people for ------- me over TIME AFTER TIME and making so many ------- mistakes. I don't change a ------- thing on my account, but they go and make changes and ---- my bill up over and over and over and now I'm getting fucked for their mistakes. This is so ------- wrong and I can't get my hands on anybody to beat the ---- out of. :7 :7 :7 :7 ---- I hate sprint. :7 :7 :7 :7 :7 Cliffnotes: Sprint sucks and their employees are about as ------- worthless as the herpes on hotrex's dick. :7 __________________ Best Car Insurance | Auto Protection Today | FREE Trade-In Quote |
Re: So here I am...on the phone with Sprint...AGAIN
sprint has the worst customer service out of any cell phone company, i used to work for them and had to deal with those people every day, they are stupid as hell and really don't care about the clients at all. i was the person they called when they fucked up someones account and couldn't figure out how to fix it.
call and tell them you want to cancel service because your tired of getting fucked, they will transfer you to their retention department which will offer you whatever to get you to stay. |
Re: So here I am...on the phone with Sprint...AGAIN
Originally Posted by signorelli21
sprint has the worst customer service out of any cell phone company, i used to work for them and had to deal with those people every day, they are stupid as hell and really don't care about the clients at all. i was the person they called when they fucked up someones account and couldn't figure out how to fix it.
call and tell them you want to cancel service because your tired of getting fucked, they will transfer you to their retention department which will offer you whatever to get you to stay. |
Re: So here I am...on the phone with Sprint...AGAIN
I guess there's a reason they didn't name the company Marathon.
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Re: So here I am...on the phone with Sprint...AGAIN
i just kicked sprint to the curb last week. ---- them. at&t ftw.
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Re: So here I am...on the phone with Sprint...AGAIN
I'm been with sprint for a few years now, I don't really care for their customer service. I have a decent older cheap plan that I'm grandfathered into, and I use the dropped calls trick to get $10 off my bill each month. So it's decent, but some day I might switch if another carrier has some bangin deal with a sweet ass phone.
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Re: So here I am...on the phone with Sprint...AGAIN
Check out verizonmath.com and maybe sprint wont seem so retarted after all :8
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Re: So here I am...on the phone with Sprint...AGAIN
cingular for the win
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Re: So here I am...on the phone with Sprint...AGAIN
hello? welcome to the year 2000. i been hating on sprint before it was cool
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Re: So here I am...on the phone with Sprint...AGAIN
I hate Cell One and Verizon with a passion, both have screwed me over/lied/messed up bills. I was thinking of going tp sprint next. :l My gf doesnt have much problems with them, and she gets unlimited text to everyone, when I pay just as much for "unlimited text" which is actually only 1000 txt messages :1 (Lie #1 they told me...) Don't you wish these companies just worked like they should ::)
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Re: So here I am...on the phone with Sprint...AGAIN
Unlimited text with Sprint is not free. And if you're sending over 1000 a month (over 30 a day) you got problems.
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Re: So here I am...on the phone with Sprint...AGAIN
Yes, Danno has problems.
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Re: So here I am...on the phone with Sprint...AGAIN
Originally Posted by SinisterCRX
Don't you wish these companies just worked like they should ::)
Originally Posted by jagojon3
Unlimited text with Sprint is not free. And if you're sending over 1000 a month (over 30 a day) you got problems.
__________________ Best Car Insurance | Auto Protection Today | FREE Trade-In Quote |
Re: So here I am...on the phone with Sprint...AGAIN
my cingular bill for the last 3 years has been 55 bucks a month every month never had 1 problem. My vote is switch. My phone never drops calls either.
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Re: So here I am...on the phone with Sprint...AGAIN
Originally Posted by chris
my cingular bill for the last 3 years has been 55 bucks a month every month never had 1 problem. My vote is switch. My phone never drops calls either.
__________________ Best Car Insurance | Auto Protection Today | FREE Trade-In Quote |
Re: So here I am...on the phone with Sprint...AGAIN
1000 text messages was for when I was bored @ work and went on aim (each aim message counted as a text message), so lick my sack jon&joey. :-* Point was it was 40 hrs week, I was bored and had nothing to do all day and they said it was UNLIMITED and it was not. Actual text messages, I send less than 50 a month, and I don't get on AIM anymore, it was just the premise that they lied to me.
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Re: So here I am...on the phone with Sprint...AGAIN
i have had sprint and t mobile and kricket, they all suck. Im with cingular now, love it. Last 3 years and only a few billing mistakes. my vote is switch to cingular/att don't know what its like now, but ill be grandfathered out of any ---- ups at&t makes.
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Re: So here I am...on the phone with Sprint...AGAIN
i have 2 phones one for me one for my mom
1000 shared minutes unllimited tmobile to tmobile free nights and weekends nd my phone has unlimited texting my bills 98 something a month and we never go over cause i work midnigt shift so i call most at night and most people i call at tmobile so my minutes used is some 10k yet were only charged for 700 some odd minutes O0 but i do text the ---- out of people if im in the mood ive hit 9k texts before O0 other months like this month havent even hit 200 lol |
Re: So here I am...on the phone with Sprint...AGAIN
Holy ---- thats a lot of telephone harrassment ::)
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Re: So here I am...on the phone with Sprint...AGAIN
Originally Posted by Joseph Davis
Holy ---- thats a lot of telephone harrassment ::)
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Re: So here I am...on the phone with Sprint...AGAIN
All cell phones are a rip off >:(
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Re: So here I am...on the phone with Sprint...AGAIN
BOOST DOGG - its the same with every cell phone company, they all suck a fat nut. Everytime i call i get put on the line with an ingnorant black woman who i can not understand. i am not racist, but everytime i have called its been "lashonda" or "lakisha" that has answered.
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Re: So here I am...on the phone with Sprint...AGAIN
tmobile customer service is awesome
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Re: So here I am...on the phone with Sprint...AGAIN
Originally Posted by buk9tp
tmobile customer service is awesome
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Re: So here I am...on the phone with Sprint...AGAIN
---- that, i have tmobile since 03 and overall they have been good. everytime i want to change something on my account i have to call them atleast twice because it never happens the first time through. there service area is garabage, and you can't understand the people you talk to. but i have heard they are the best outta all the wireless providers.
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Re: So here I am...on the phone with Sprint...AGAIN
I've had sprint for probably 1.5 years. Never a problem. weird...
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Re: So here I am...on the phone with Sprint...AGAIN
Yea, Statistically Sprint has been the worst. Their cust service is a lil better since they merged with Nextel. That's because Nextel pushes their service as business focused and most every cop you see has Nextel so their cust service has to give a damn. I worked at a Kiosk for roughly 6 months. I tell ya, we kinda think most of the people we deal with are ignorant and just try to tell them what we think they want to hear. We hate dealing with customer service/billing problems there because we couldn't pull up the billing system. The kiosks are actually owned by Radio Shack. While I was there I had multiple eye witness accounts of my manager and assistant manager lying to people and it came back around to totally bite us in the ass. I was so pissed at it all because I don't wanna have to clean up the other people's ---- so I try and give them the run around the best I can and tell them to go to a Sprint Store because they can do more for you there (Which was basically true). Towards the end of my two weeks notice it was friggin horrible. We were getting 3 to 4 people a day coming and bitching about some bill credits that Mr. Assistant manager promised them if they'd sign up. That's our main goal. Just get them into the contract and hopefully things'll work out and that'll be that. But when your coworkers are lying and ---- it doesn't make your job any easier. I agree, wait times and the quality of customer service was absolutely atrocious. Best bet is to just jump ship. Get out of it. One of the good co-workers I had was on their Dealer Line and they'd mess even his bill up like every other month. Make sure you go to like an actual AT&T store tho. Because if you get into a contract with an authorized retailer they sometimes get you to sign a secondary contract which means if you try to back out in less than 4 months there'll be two cancellation fees of roughly 200-250. Cingular seems to be top dog in my opinion. No problems with them for the last 2 years. No surprises on our bill. But to each their own. Diff ppl have diff experiences.
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Re: So here I am...on the phone with Sprint...AGAIN
Tell 'em your in the military and moving to japan. Since they can't give you serivce, you will have to drop your phone plan. If you need an address, ive got one for you. ill make you a fake set of military orders also. pm me. 8) Hell, I still owe my last cell phone people, tmobile or something, for my last bill.
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Re: So here I am...on the phone with Sprint...AGAIN
Originally Posted by junkyard racer
Tell 'em your in the military and moving to japan. Since they can't give you serivce, you will have to drop your phone plan. If you need an address, ive got one for you. ill make you a fake set of military orders also. pm me. 8) Hell, I still owe my last cell phone people, tmobile or something, for my last bill.
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Re: So here I am...on the phone with Sprint...AGAIN
Originally Posted by delicatessen
Yea, Statistically Sprint has been the worst. Their cust service is a lil better since they merged with Nextel. That's because Nextel pushes their service as business focused and most every cop you see has Nextel so their cust service has to give a damn. I worked at a Kiosk for roughly 6 months.
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Re: So here I am...on the phone with Sprint...AGAIN
Originally Posted by rawr
actually, all that happened when they merged is we got new software in the call center. Sprint doesn't even run those places, its a company called teleperformanceUSA.
They are kinda like the SOUTHWEST Airlines of the Cell phone sector: The great Ghetto phone in the sky!!!! LOL |
Re: So here I am...on the phone with Sprint...AGAIN
Sprint/Nextel suck ass. Their service is ---- and they have bad reception. I owe them $400 because I terminated my contract early due to thet fact that I couldnt get a phone signal inside my house. Not one ------- bar! I had to walk out side or it sounded like who ever I was talking to on the P. to P. was under water. ---- them and their service!
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Re: So here I am...on the phone with Sprint...AGAIN
Ahh, well that explains it then. But have you had to deal with Virgin Mobile? Boy, that's a trip.
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Re: So here I am...on the phone with Sprint...AGAIN
Tmobile and Verizon FTW!
Man you guys are lucky you haven't had any problems with Cingular (er "The New AT&T"). I have had them twice and had NOTHING but problems with them. Any of my friends that had them had problems with them also. Jorsher on here worked for them in the customer service dept along with my other roommate and they will tell you how shitty they are. Most of the customer service people their wouldn't even get the service even thought they got a discount. First time I had them I signed up and they had free incoming calls for $10 extra a month. I double checked with the sales person and they said sure enough any incoming calls were free with it. I snatched it up and tell nogs to call me. I get my first bill and it was $4xx.xx. I was so pissed I called them up and they were like well you went over your minutes by x. So I start arguing back and forth and say screw it I'll go back to the store. I go back in and talk to the same guy who sold me the phone. He calls them up after looking at my bill and says no he is supposed to have free incoming calls....next thing I hear (speaker phone) "umm...we don't offer that" WTF! I still had the ------- broceure!!! They would not give me credit for anything, neither would a supervisor. I said ---- you guys and disconnected the line. Last time I had them I get a bill for almost $300. It says minutes used 400 (I had 600 anytime), minutes over used like 300 something. I was like uh wtf that makes no sense. I call them up and they said that even though I was in my calling area that I was bouncing off a Verizon tower. So I was like ok...is that roaming? "yeah".... I have free roaming. "Yes this is true, but only on our towers". I was in my calling area, you guys "cover" almost the entire state. I was in one of the largest cities in the state which is the city you guys said I was have perfect service and the city I signed up/live in. "Yes, but it wasn't our tower". Well is there anyway to know what tower I am using. "Unfortunatly not at this time". Why did you guys not state this in the contract? "It does say in the contract a extra fee can be used if you are roaming using another carriers tower". That's when I got pissed and asked if they would give me a credit...nope. They wouldn't do ----. Said ---- it, disconnected service. Let the stupid fuckers send me to collections and made a deal with the collections company to only pay part of the bill. I will NEVER have Cingular again. |
Re: So here I am...on the phone with Sprint...AGAIN
Originally Posted by d16forlife
Sprint/Nextel suck ass.
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Re: So here I am...on the phone with Sprint...AGAIN
damn so am i the only one that uses alltel? i get good service but my phone is a pos. haven't had any problems with them though
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Re: So here I am...on the phone with Sprint...AGAIN
Originally Posted by rawr
sprint makes you bring orders in to the store :X
So then I email them to him, he prints them and walks them into the store. :l |
Re: So here I am...on the phone with Sprint...AGAIN
Originally Posted by doug684
Tmobile and Verizon FTW!
Man you guys are lucky you haven't had any problems with Cingular (er "The New AT&T"). I have had them twice and had NOTHING but problems with them. Any of my friends that had them had problems with them also. Jorsher on here worked for them in the customer service dept along with my other roommate and they will tell you how shitty they are. Most of the customer service people their wouldn't even get the service even thought they got a discount. First time I had them I signed up and they had free incoming calls for $10 extra a month. I double checked with the sales person and they said sure enough any incoming calls were free with it. I snatched it up and tell nogs to call me. I get my first bill and it was $4xx.xx. I was so pissed I called them up and they were like well you went over your minutes by x. So I start arguing back and forth and say screw it I'll go back to the store. I go back in and talk to the same guy who sold me the phone. He calls them up after looking at my bill and says no he is supposed to have free incoming calls....next thing I hear (speaker phone) "umm...we don't offer that" WTF! I still had the ------- broceure!!! They would not give me credit for anything, neither would a supervisor. I said ---- you guys and disconnected the line. Last time I had them I get a bill for almost $300. It says minutes used 400 (I had 600 anytime), minutes over used like 300 something. I was like uh wtf that makes no sense. I call them up and they said that even though I was in my calling area that I was bouncing off a Verizon tower. So I was like ok...is that roaming? "yeah".... I have free roaming. "Yes this is true, but only on our towers". I was in my calling area, you guys "cover" almost the entire state. I was in one of the largest cities in the state which is the city you guys said I was have perfect service and the city I signed up/live in. "Yes, but it wasn't our tower". Well is there anyway to know what tower I am using. "Unfortunatly not at this time". Why did you guys not state this in the contract? "It does say in the contract a extra fee can be used if you are roaming using another carriers tower". That's when I got pissed and asked if they would give me a credit...nope. They wouldn't do ----. Said ---- it, disconnected service. Let the stupid fuckers send me to collections and made a deal with the collections company to only pay part of the bill. I will NEVER have Cingular again. I also agree that Tmobile and Verizon are above everyone else by a longshot. I had a tmobile plan then switched to cingular (added a line to parents account) and now have tmobile again. The first time with tmobile, their customer service was unbelievably good. Any reason I needed to call them they would give me credits on my account for my time and inconvienence. Nowadays, no credits but also in my experiences, a pretty competent staff. That verizon tower deal is a complete cop out. Cingular uses GSM, old AT&T used TDMA, Verizon uses CDMA. All different cellular technologies that are not compatible with each other. For example, GSM phone is not gonna be able to get on verizon towers. |
Re: So here I am...on the phone with Sprint...AGAIN
Originally Posted by Holly
Word
and cingular FTW ....raising the mother ------ barrrr nigga |
Re: So here I am...on the phone with Sprint...AGAIN
Originally Posted by southwest2118
holly?..........someone direct me to the thread where she posts nudes.
i personaly hate every cell company, i've had verizon twice, fucked eachtime, alltel once, fucked there, cingular, fucked u.s. cellular is pretty much the only place i havent been majorly fucked i had a 700 bill one time because of some bullshit roaming, but they took it all off 2 hours after i called right now its prepaid FTW |
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