prostreet online
 

has anyone had any problems with them?

heres the deal i ordered a omni tet pipe on oct 31st, since then i have corrosponded with them via phone and email , at first they told me that the part was back ordered, thats fine, i was willing to wait anouther week or so, then nothing. i chck their site, and sure enough, go ahead and check right now, every one of their omni test pipes are in stock, always in stock. so i relayed this information to them and asked when i was going to get my part i ordered, they told me that it was back ordered. ok fine, now its been over a month, have not gotten my test pipe, asked them very politely for my money back and guess what? have not gotten that back either, and if you go to their site right now it says that they have the same part in stock, also i chedcked on my order status and it STILL says processing, i mean i am not an ass when it comes to this stuff but this really pisses me off, i have sent them several emails stating that i still wish to have future transactions with their compan but i would like to have my money back for i cannot wait as long as is required. i did not cuss them out or threaten them, i simply requested my transaction be cancelled. thats it. and guess what , they sent me an email saying that my order was cancelled but i haven't got my money back, plus their site says my order is still processing. needless to say that i will never recommend them to anyone or order anything from them again, i just want my money back man. not to hurt or bad mouth anyone. i have every email i sent and recieved as well., actually i just want the ------ part i ordered.

Re: prostreet online
 

It's probably better that you didn't get it. A test pipe is a piece of pipe and two flanges. It'll cost you less than half what they charge to make your own.

Re: prostreet online
 

I used to order from them all the time when they had free shipping, then i ordered arp headstuds and it was like a month and a half and i had not got them nore any emails so i ended up calling them and they were total assholes on the phone, I finally got the headstuds and havent ordered from them since....

Re: prostreet online
 

yea i hear ya , i just want my ------- part, i have been really nice and proffessional, not threatening or whatever, i just want what i ordered, or my money back. thats it, heres there god damn emails.

From: chadmorehouse@yahoo.com [mailto:chadmorehouse@yahoo.com]
Sent: Tuesday, November 29, 2005 4:47 PM
To: sales@prostreetonline.com
Subject: prostreetonline.com Inquiry

chad morehouse has an inquiry:

cust order # 1018338

hello, i ordered an onipower test pipe on oct 31st from your company. i
have since that time sent two email inquiries and called one time to
check the status of the order. each time someone told me that this item
is back ordered and should be coming in very soon, well that was last
week, my order still has not shipped, i have heard nothing from you
,and
you web site still says that the omnipower test pipe not only is in
stock, but it is always in stock. so you obviously do not update your
website, i am goiing to order this item from somewhere else because i
need to have it very soon, i would just like for my money to be
refunded
onto my credit card. i trust that you are a reputable company and will
tend to this matter soon, i will still be ordering parts from your
company in the future, i will just make sure to call in my orders
instead of using the website.

thank you , i hope to hear from you soon.





Chad, Im very sorry you have experienced a delay in receiving
your
product sir. Let me be the first to tell you this is not indicative of
the level of service we provide and expect from Pro Street. If you give
me your order number I will cancel your order right away sir. Thank you
for your patronage

Wed, 30 Nov 2005 09:24:32 -0800


Chad, you have been refunded and cancelled already sir. Let me know if
I
can assist you further today

John
Pro Street Motorsports
www.prostreetonline.com

Re: prostreet online
 

Oh god. That sir ---- would drive me up the fucken wall. ::)