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Curse word Fidanza and thier customer service
I've got a fidanza aluminum flywheel sitting around because the starter ring decided to seperate from the aluminum friction surface.Its only about a year old and maybe 10k on it.I called up fidanza's tech line but they have yet to call me back to return my message.I emailed them last night asking what my options are, if its a defect, and why this would happen.Ive had several of these flywheels ranging in age with this one being the newest.This is the email I sent them:
To: <sales@fidanza.com> Subject: flywheel questions/warranty info I purchased a flywheel from you a while back, and it seems to have a manufactured defect.The steel starter ring has completely seperated from the aluminum friction plate.This was installed on a 94 Ford Probe 2.5L V-6.The flywheel functions perfect otherwise, but I am unable to start the car normally(has to be push started).What are my options, id like to stay with a fidanza, but I am unaware of the warranty against defects such as this? Id ultimatly like to send this one in, and receive another flywheel if possible.What can I do? Thanks. This is the email I received today: Clint, The ring gear seperating from the flywheel is not a defect. It occurs when the flywheel is getting heated and cooled to quickly.. usually from racing or excessive launching. What happens is the aluminum heats quicker than the steal ring gears and the ring pushes the aluminum into a smaller spigot than originally intended once cooled... causing the ring to slip. The good news is it is correctable. You can have the flywheel shipped into us for inspection and ring gear replacement. We charge $50.00 plus shipping for this service. If this is something you would like to pursue please send me another e-mail with your full name, address, and phone number. I can then issue you and RGA number so you can send in the flywheel and begin the process.. which is very quick with short turn around periods. Thanks, Aaron Now maybe im wrong, but isnt this something they should take care of? Are'nt flywheels supposed to be durable against racing? Why else would i spend $400 on a lightweight flywheel to daily drive the car? The way i see it, its a defect and they are to blame, so i dont feel right paying them to fix their product which i used how it was intended.I know theres no way to prove it, but this flywheel didnt really recieve much abuse, nor excessive slipping of the clutch.It was in my daily driver, then swapped to another daily driver with occasional abuse.What are your thoughts on this? Im going to call them tomorrow and talk with somebody personally, id just like some input whether you think its worth the call to bitch or just pay the money and be done with it. |
Re: Fuck Fidanza and thier customer service
welcome to made in china products. the $50 covers the cost of shipping the kid to usa.
why the ---- do people waste $400 on a flywheel to knock .1 off of their 1/4mi? it sure and the hell doesn't improve DD setups that make up hmt |
Re: Fuck Fidanza and thier customer service
I think you should just pay them and get your daily driver back up and running. It sucks to not have a daily driver. I bought my car with a 8lb Aasco Motorsports Flywheel that was used for god knows how long and 15K miles on boost later it still works like new. Same with the ACT street clutch package, got it used and over 15k miles on boost after i got it.
Im sure you know that aftermarket parts were designed to perform at it's best and they have durability in mind but performance comes first. |
Re: Fuck Fidanza and thier customer service
Originally Posted by c0mpl3x
welcome to made in china products. the $50 covers the cost of shipping the kid to usa.
why the ---- do people waste $400 on a flywheel to knock .1 off of their 1/4mi? it sure and the hell doesn't improve DD setups that make up hmt |
Re: Curse word Fidanza and thier customer service
WE have had a couple members have that happen on stock flywheels from Honda on here so ya ---- happens. Honda didnt fix their ---- for free
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Re: Curse word Fidanza and thier customer service
most racing products don't have warranties.
i'd say $50 sounds good to me. |
Re: Curse word Fidanza and thier customer service
Originally Posted by N/A mike
most racing products don't have warranties.
i'd say $50 sounds good to me. +10000000000000000000000000000000 |
Re: Curse word Fidanza and thier customer service
Originally Posted by N/A mike
most racing products don't have warranties.
i'd say $50 sounds good to me. |
Re: Curse word Fidanza and thier customer service
They ripped off my boyee for 5000 bucks in flywheels
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Re: Curse word Fidanza and thier customer service
this thread is pointless it does not matter what we think it matters what findanza thinks
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Re: Curse word Fidanza and thier customer service
It doesn't matter what is right, it matters what they are willing to do. I've seen 4 clutchmasters flywheels with the same problem, the ring gear was held on by by 3 or 4 small button head screws which all sheared. I'm guessing this is the same design and this is just poor engineering and design. Tell them that they advertise their products for racing and they should be able to put up with the stress of racing. ching chong meow
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Re: Curse word Fidanza and thier customer service
There's a local kid that this happened to without him racing the car, or really driving it. I'd stay away from anything but oem style flywheels.
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Re: Curse word Fidanza and thier customer service
I guess racing products dont have to withstand racing these days :8
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Re: Curse word Fidanza and thier customer service
Originally Posted by chris
WE have had a couple members have that happen on stock flywheels from Honda on here so ya ---- happens. Honda didnt fix their ---- for free
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Re: Curse word Fidanza and thier customer service
You ARE WRONG...
AANNDDDDDDD Youre fucked. thats what you get for buying a piece of ---- "modular" flywheel assy. Countless people have had the bolts come uot of the FW that attach the ring gear to the FW itself (this is not specific to Findanza either). I got my current JDM LSD tranny (for 100 bux O0 ) cause some findanza piece of ---- came apart, and the pressure plate (with his new fw) stuffed the bolt right through the case, all the oil leaked out... and dude bought a new one because a shop said HE fucked up and needed a new one (nevermind they installed a new fw 1 piece chromoly, you know the ones that weigh like 1 or two UNNOTICABLE pounds more, that WONT ---- up)... They didnt check the ------- bellhousing AT ALL, and the bolt that came off the ring gear originally (at least one of them) was still in the housing somewhere, so when they put it togtether, with the new 1 piece fw, it jarred loose and cracked the case enough to go INTO IT. I went down there and the shop owner refused that its what happened, untill I pointed out the half moon half silver dollar sized hole, with the ------- bolt sitting right on top of the ring gear... They STILLL tried to get him to pay for the new disk he needed due to the oil ruining it... But Mike at LSD was cool enough to offer a clutch disk up and no more problems.. Plus side was I welded the case shut... JB welded it for good measure on top of that, and got a 8-900 tranny for 100 bux as my friend is cool... CLiffnotes : Get rid of that shitty ass ------- thing before it falls apart again, get a chromoly 1 piece, and you wont get fucked again. The old school CC twin disks had the same issues. Ask Ross. Ive PESONALYLY seen him try to fix that pice of ---- flywheel 3 or four times before he got ahold of a one piece. Or fix it, run it, and break it... AGAIN. He was rioght, the different expansion rates cause it. |
Re: Curse word Fidanza and thier customer service
idk i had a AL fidanza fw on my turbo probe gt and i raped that car everyday, and so have the 2 owners after me. never a problem.
i put thousands of miles on it. I guess i don't see how this stuff happens. But then again i know some people who could break anything. no matter how "beefy" it is built. |
Re: Curse word Fidanza and thier customer service
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Re: Curse word Fidanza and thier customer service
Originally Posted by bigdaddyvtec
You ARE WRONG...
AANNDDDDDDD Youre fucked. thats what you get for buying a piece of ---- "modular" flywheel assy. Countless people have had the bolts come uot of the FW that attach the ring gear to the FW itself (this is not specific to Findanza either). I got my current JDM LSD tranny (for 100 bux O0 ) cause some findanza piece of ---- came apart, and the pressure plate (with his new fw) stuffed the bolt right through the case, all the oil leaked out... and dude bought a new one because a shop said HE fucked up and needed a new one (nevermind they installed a new fw 1 piece chromoly, you know the ones that weigh like 1 or two UNNOTICABLE pounds more, that WONT ---- up)... They didnt check the ------- bellhousing AT ALL, and the bolt that came off the ring gear originally (at least one of them) was still in the housing somewhere, so when they put it togtether, with the new 1 piece fw, it jarred loose and cracked the case enough to go INTO IT. I went down there and the shop owner refused that its what happened, untill I pointed out the half moon half silver dollar sized hole, with the ------- bolt sitting right on top of the ring gear... They STILLL tried to get him to pay for the new disk he needed due to the oil ruining it... But Mike at LSD was cool enough to offer a clutch disk up and no more problems.. Plus side was I welded the case shut... JB welded it for good measure on top of that, and got a 8-900 tranny for 100 bux as my friend is cool... CLiffnotes : Get rid of that shitty ass ------- thing before it falls apart again, get a chromoly 1 piece, and you wont get fucked again. The old school CC twin disks had the same issues. Ask Ross. Ive PESONALYLY seen him try to fix that pice of ---- flywheel 3 or four times before he got ahold of a one piece. Or fix it, run it, and break it... AGAIN. He was rioght, the different expansion rates cause it. Did you notice that Fidanza is SFI approved, meaning that it is THIER ------- FAULT AND THEY ARE LIABLE.I was searching around and if they carry the SFI cert, they have to guarantee that flywheel for 2-3 years.Good for them the flywheel didnt cause any other damage, they would have to cover that also.Ill be calling them in a bit, and see if i can get anywhere with this.If not, ill just get ahold of SFI directly and let them know what kind products they are putting thier certs on. |
Re: Curse word Fidanza and thier customer service
No they will cover it against manufacturing defects. This is not a defect. Kind of like your brand new car with 100k mile warranty that really doesn't cover ----. You will have to prove some how it was a manuf defect, and by that time you would have spent more than a new one.
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Re: Curse word Fidanza and thier customer service
Originally Posted by white50trim
Did you notice that Fidanza is SFI approved, meaning that it is THIER ------- FAULT AND THEY ARE LIABLE.I was searching around and if they carry the SFI cert, they have to guarantee that flywheel for 2-3 years.Good for them the flywheel didnt cause any other damage, they would have to cover that also.Ill be calling them in a bit, and see if i can get anywhere with this.If not, ill just get ahold of SFI directly and let them know what kind products they are putting thier certs on. Have fun trying to get that ---- payed for... I wish youu the best, However; You can bitch about it all you want.. but would you seriously run it again if they DO c\hoose to"fix" it for you??? If so., youre a bigger moron than I thought Cliffnotes: You are fucked. Its youre own fault if you continue to ---- YOURSELF. |
Re: Curse word Fidanza and thier customer service
$50 really ain't that bad.
Although, I woulda just went with a better brand to begin with. Fortunately my car is too slow to require anything beefy. |
Re: Curse word Fidanza and thier customer service
quality over quantity....you know what im gettin at
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Re: Curse word Fidanza and thier customer service
Well since you guys keep mentioning going with another option, id like some opinoins.Im assuming there is alot more aftermarket options for hondas, but this will be going on a probe gt with a v6.I wouldnt mind changing companies after this is all settled, but what should i look for? I called the tech line and they are going to replace it for free but i have to pay shipping.Ill just throw it up for sale right away and start with something more durable.
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Re: Curse word Fidanza and thier customer service
Originally Posted by white50trim
Well since you guys keep mentioning going with another option, id like some opinoins.Im assuming there is alot more aftermarket options for hondas, but this will be going on a probe gt with a v6.I wouldnt mind changing companies after this is all settled, but what should i look for? I called the tech line and they are going to replace it for free but i have to pay shipping.Ill just throw it up for sale right away and start with something more durable.
good luck with everything and i hope you can get a better flywheel. |
Re: Curse word Fidanza and thier customer service
Originally Posted by N/A mike
most racing products don't have warranties.
i'd say $50 sounds good to me. |
Re: Curse word Fidanza and thier customer service
Originally Posted by N/A mike
don't try to sell it here, you just fucked that deal. no one here is gonna buy it with this thread.
good luck with everything and i hope you can get a better flywheel. i wouldnt think to post a flywheel for a ford probe on here, but i get what your saying. |
Re: Curse word Fidanza and thier customer service
Originally Posted by white50trim
i wouldnt think to post a flywheel for a ford probe on here, but i get what your saying. i didn't post that i fixed all the problems. everyone was ------- with me about it. i was pissed. |
Re: Curse word Fidanza and thier customer service
Send it back, have them replace it, then ebay it.
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Re: Curse word Fidanza and thier customer service
Sounds to me like THEY fucked up. A lightened flywheel should be DESIGNED to take some heat, taking into consideration the thermal expansion of both the aluminum and the steel, so the starter ring doesn't slip.
That's probably a design flaw. I would call them out on it. Stay away from multiple piece flywheels. |
Re: Curse word Fidanza and thier customer service
my buddy had this happen on his competition twin disk. they wouldnt even repair it they made him buy a new flywheel for $250.
be happy with what the offered. |
Re: Curse word Fidanza and thier customer service
1 Attachment(s)
Originally Posted by chris
WE have had a couple members have that happen on stock flywheels from Honda on here so ya ---- happens. Honda didnt fix their ---- for free
Attachment 10501 |
Re: Curse word Fidanza and thier customer service
Originally Posted by CoreyR
my buddy had this happen on his competition twin disk. they wouldnt even repair it they made him buy a new flywheel for $250.
be happy with what the offered. Ross had the same issue with his (The early b series ones had the modular flywheel hybrid steel/aluminum GAYNESS) |
Re: Curse word Fidanza and thier customer service
I hear of fidanzas shearing a lot. I've seen the ring gear held on with rivets. It's the reason I went with an ACT prolite one-piece. It's one less thing to break.
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Re: Fuck Fidanza and thier customer service
Originally Posted by white50trim
.1 my ass.The stock flywheel weighs 24lbs
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Re: Curse word Fidanza and thier customer service
Originally Posted by Joseph Davis
What are you driving, domestic V6/V8 or BMW or something?
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Re: Curse word Fidanza and thier customer service
Originally Posted by c0mpl3x
me and tim weighed his stock flywheel from his LS and it was 1lb more than the b16a flywheel we put on, which was 26lbs or soemthin
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Re: Fuck Fidanza and thier customer service
Originally Posted by white50trim
this will be going on a probe gt with a v6.
Originally Posted by Joseph Davis
What are you driving, domestic V6/V8 or BMW or something?
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Re: Curse word Fidanza and thier customer service
Originally Posted by c0mpl3x
me and tim weighed his stock flywheel from his LS and it was 1lb more than the b16a flywheel we put on, which was 26lbs or soemthin
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Re: Fuck Fidanza and thier customer service
Originally Posted by Joseph Davis
What are you driving, domestic V6/V8 or BMW or something?
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Re: Curse word Fidanza and thier customer service
Originally Posted by doug684
You're retarded as ----. My GSR and B16 flywheel only weighed 16-18lbs.
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