contact # for BMC?
 

I have been trying to get into contact with BMC so ask some questions but I have only found the contact form that i fill out, which I have filled out 2 in 2 weeks...no replies to either...I would like to order one of there mild steel manifolds but have a few questions for them first...

Re: contact # for BMC?
 

That tells you something right there.... :-\

Re: contact # for BMC?
 

What he said. I don't care how cool a company is supposed to be, if they can't find the time to answer my questions before I pay them they probably won't be able to find the time to answer my questions afterward either.

Chris

Re: contact # for BMC?
 

^^^
Hey now Newb don't be slamming guys who have been making quality ---- for HMTers WAY longer then you have been arround!!

If you would go back (probably before you signed up!) There was a post that BMC said he is SWAMPED. Thrying to put out 5+ manifolds a week. For a guy doing this just to make some extra cash and have fun doing it, this is alot!

Give the guy some time. He's probably trying to catch up on some outstanding orders for some other people who have patiently waited their turn.

Re: contact # for BMC?
 

BMC makes great products, but I hate to say their customer service is worse than sub par...its a shame becuase they are really good guys, but their response time is not too good at all. look for him over on HT though...seems to hang out and be more responsive to them over there.

and FYI last I checked he did this for a living not to "make some extra cash"...bad customer service is bad customer service plain and simple.

Re: contact # for BMC?
 

I've dealt with James on several occasions and he has gotten back to me right away. Don't slam him because he is busy - he will get back to you as soon as he can. I vouch for James. Just be patient.

O0

Re: contact # for BMC?
 

i've never had any problems waiting for them, i know first hand that custom parts take time. he answers all of my pm's almost immediately :)

Re: contact # for BMC?
 

james is a good kid. i've dealt with him before and he was more than accomodating when there was a small issue, i ended up getting a wicked deal in the end. he may be slow to respond, but his customer service is good if there is ever a problem. i vouche for james too. ;)

Re: contact # for BMC?
 

im not slamming them, just need to get ahold of them lol

Re: contact # for BMC?
 

Alot of the time they are slow to respond and them seem to be very busy