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T-Mobile Sim Unlock Request
Sim Unlock Reference: XXXXXXXXXXx
IMEI: XXXXXXXXXXXXXXXXX

Unlock Code: XXXXXXXXXXXXXX

Thank you for taking the time to contact T-Mobile. Below you will see the Instructions for unlocking your Motorola device.

Before you start you must have a foreign (non-T Mobile) SIM card entered into the handset. If the display reads "Enter Special Code", enter the unlock code and press "OK". If the display does not ask for Special code, please enter the instructions below.

1.Press the Menu key on the keypad, and then quickly press 073887*.You should see the Enter Security Code screen.
2.Enter 000000 and select OK.
3.Scroll to Unlock SIM select it.
4.Enter the SIM unlock code and select OK.
5.Press the End key to return to the main screen.

NOTE: If the phone displays, "Please wait to enter special code" or "Contact service provider," you will have to wait for it to change back. Please be aware that the phone must stay powered on to do this. If the battery is low, be sure to plug it in. It could take 15 minutes to an hour to change back. If the phone does not change back, the handset will need to be replaced.


Thank You,

Sim Unlock Department
T-Mobile USA, Inc.

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