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-   -   tmobile fuck up (https://www.homemadeturbo.com/general-discussion-6/tmobile-fuck-up-74239/)

buk9tp 02-20-2007 01:11 AM

tmobile fuck up
 
:1

placed an order online didnt get a confirmation page.. called them up and they told me it didnt go through and that they could set it upp for me :1

i just got two different confirmation emails.. and both orders placed

so i get two phones shipped out to me and double billed for 140 a month :1

sweet.. now do i get the phone and claim i never got it? will they even let me cancel the order i placed online :1

buk9tp 02-20-2007 01:13 AM

Re: tmobile fuck up
 

Welcome to T-Mobile! Thank you for your order.

Order summary as of 02/19/2007 at 11:03 PM CT

Quantity Item
1 Motorola PEBL Black
1 MOT PEBL PACK VPC & CASE


Welcome to T-Mobile! Thank you for your order.

Order summary as of 02/19/2007 at 11:22 PM CT

Quantity Item
1 MOT KIT U6 PEBL BLACK VSW

also got two different order numbers :1

Cray91 02-20-2007 01:41 AM

Re: tmobile fuck up
 

Originally Posted by buk9tp
sweet.. now do i get the phone and claim i never got it? will they even let me cancel the order i placed online :1

well they will have the numbers from the phone, so if it is activated later it comes back to you.

buk9tp 02-20-2007 02:25 AM

Re: tmobile fuck up
 

Originally Posted by Cray91
well they will have the numbers from the phone, so if it is activated later it comes back to you.

tmobile uses swappable sim cards

Cray91 02-20-2007 02:33 AM

Re: tmobile fuck up
 

Originally Posted by buk9tp
tmobile uses swappable sim cards

phones still have ID's.

buk9tp 02-20-2007 02:52 AM

Re: tmobile fuck up
 

Originally Posted by Cray91
phones still have ID's.

---- :(

Cray91 02-20-2007 02:54 AM

Re: tmobile fuck up
 

Originally Posted by buk9tp
---- :(

They might not be able to trace it from usage, but for sure if the phone ever goes to a dealer, service center ect.

ifly87 02-20-2007 07:40 AM

Re: tmobile fuck up
 
Take the phone and throw it through their window.

jinxy 02-20-2007 08:33 AM

Re: tmobile fuck up
 

Originally Posted by Cray91
They might not be able to trace it from usage, but for sure if the phone ever goes to a dealer, service center ect.

they can track it through service

GenLx 02-20-2007 11:25 AM

Re: tmobile fuck up
 
decided not to go with the pebl because it looks sweet but functionally its a little lacking

AgentMurdoc 02-20-2007 12:53 PM

Re: tmobile fuck up
 

Originally Posted by rawr
they can track it through service

werd. but I have used plenty of stolen phones in my day.

buk9tp 02-20-2007 07:27 PM

Re: tmobile fuck up
 

Originally Posted by 5thGenLx
decided not to go with the pebl because it looks sweet but functionally its a little lacking

i just picked the most expensive phone i could get for free :P

JDMFantasy2K 02-20-2007 08:08 PM

Re: tmobile fuck up
 
they have all the min/id numbers on record. Try to contact them and tell them the truth, otherwise you're gonna get fucked with two phone bills.

cberman 02-20-2007 08:33 PM

Re: tmobile fuck up
 
yup and tmobiles customer service is awesome.

jinxy 02-20-2007 09:18 PM

Re: tmobile fuck up
 

Originally Posted by cberman
yup and tmobiles customer service is awesome.

Kind of. my friend bought the MDA when her sidekick died, she sends about 2-3k text messages a month. When she switched phones they forgot to put unlimited text on with the internet plan so she had a bill that was over 1k dollars and they've shut her phone off and ---- and they're being dicks about crediting it.

cberman 02-20-2007 09:47 PM

Re: tmobile fuck up
 

Originally Posted by rawr
Kind of. my friend bought the MDA when her sidekick died, she sends about 2-3k text messages a month. When she switched phones they forgot to put unlimited text on with the internet plan so she had a bill that was over 1k dollars and they've shut her phone off and ---- and they're being dicks about crediting it.

Really? TMobile has always been awesome to me. I just got them back not too long ago...When I had them about 5 years ago when they just bought out voicestream they were even better. used to credit my acct every time i called regardless wut the reason was. Also in my experience they have always been native english speakers

SkunT 02-20-2007 10:03 PM

Re: tmobile fuck up
 
I think I still have a bill with Tmobile....about 4 years old or so... O0 :P

buk9tp 02-20-2007 10:04 PM

Re: tmobile fuck up
 
well i just checked the confirmation numbers... one order says shipped... the other order says partially shipped... ------- lame

Jorsher 02-20-2007 11:01 PM

Re: tmobile fuck up
 
Hey man, it's ------- simple.

Call them and tell them you placed an order online, the confirmation page didn't show, you called and they said it didn't go through so you placed another, and you received two confirmations.

You'll get your money back in 2-3 days unless they ship the phone, then you may have to wait until it's returned.

Ok it sounded simple but I bet you'll be transferred at least twice.

raiden571 02-20-2007 11:12 PM

Re: tmobile fuck up
 
i had a 700 dollar bill with cingular. apparently, my phone was online for a month straight while it was lost in my house with a dead battery. i called them and asked wtf was going on. they said if i did not pay the bill. i said ---- you, and jumped on ym moms plan with sprint. 30 bux a month with unlimited all, only cause she works in a hospital and the hospital foots a large part of the bill since she uses hers as a work phone

BigD 02-21-2007 01:06 PM

Re: tmobile fuck up
 

Originally Posted by Jorsher
Hey man, it's ------- simple.

Call them and tell them you placed an order online, the confirmation page didn't show, you called and they said it didn't go through so you placed another, and you received two confirmations.

You'll get your money back in 2-3 days unless they ship the phone, then you may have to wait until it's returned.

Ok it sounded simple but I bet you'll be transferred at least twice.

Na more like 10 times, and be prepared to be put on hold. I spent about 1 1/2hrs on the phone yesterday just trying to find out what the hell was going on with my claim I filed back in October. They just kept transferring me back and forth to the same damn departments.

Dr.Boost 02-21-2007 04:12 PM

Re: tmobile fuck up
 

Originally Posted by rawr
Kind of. my friend bought the MDA when her sidekick died, she sends about 2-3k text messages a month. When she switched phones they forgot to put unlimited text on with the internet plan so she had a bill that was over 1k dollars and they've shut her phone off and ---- and they're being dicks about crediting it.

Sprint has done that to me a few times. Each month I had to call and tell them to credit my account. One guy tried telling me I wasn't signed up for texts. ::) I was signed up for MONTHS prior to that and have proof on my bills. He was just trying to ---- me over. :7 I still wonder how many people they ---- over like that on a regular basis and nobody ever notices. :l
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BigD 02-21-2007 05:15 PM

Re: tmobile fuck up
 
Cingular got me twice.

1) I signed up and they had a option that was $10 extra and was free incoming calls (was a few years back). Got my first bill and was like $2XX. Called them up and asked what was going on? Told me that I went over my min. Checked my plan and said there was no free incoming calls. Went back to look at my contract and the guy forgot to write it on. So I go back to him and hes like ah man I'm sorry. Let me fix it. Calls them up, they say sorry we don't know what your talking about. We have never offered that. We both had seen it in a brochure! Was the end of my cingular account for about 3 years.

2) I was in my calling area. Hell was in the city I signed up in, have excellent coverage here. Get a bill that is like $300. Was like WTF! Had 600 anytime mine=used 4XX. Unlimited night/weekend=used 2XXX. Peak time roaming charges=$260

I called and was like, "uh why am I being charged peak time/roaming charges. I didn't use my peak minutes and I was not roaming. Even still I had a free roaming plan".

Them: "well looks like you were bouncing off of Verizons tower so you have to pay those charges since it connected to their tower".

Me: "well they didn't tell me that they charge for this when I signed up. Also is there any way to tell?"

Them: "there is no way to tell, and it's worked into the contract that you signed."

Me: "---- you" click

Wait a few months...they ended up letting me pay like $200 just to get their money. I will NEVER use Cingular again.

buk9tp 02-21-2007 08:15 PM

Re: tmobile fuck up
 
---- cell phone companies and ---- airlines that think they can run there fuckking customers... they should be our bitches not us be theres.. WTF is with airline seats getting smaller and smaller and cell service plans getting more and more retarded?

i signed up for a 1000 minute plan to give my mom a cell and they say no problem with having it in different area codes... i call em up and ask for 954 area code and they tell me they cant have different area codes since its a family plan :S and that i would be better off getting 600 minute plan for me.. and the 400 minute plan for my mom and then im like ok what about free tmobile to mobile and they say oh thats extra charge PER LINE then i say unlimited text? EXTRA CHARGE PER LINE and im like then wtf is going on here? im like.. fuckk ittttttt

i llove tmobile but i hate going online and seeinng a million opptions and ---- i dont need on my ------- phone.. ha

BigD 02-22-2007 07:11 PM

Re: tmobile fuck up
 
Ours are out of the city I live in and my mom lives accross the state. No problem as long as you have the free long distance. Might want to check on that. And yeah unlimited text is $15 per line unless you have family plan.

d16forlife 02-22-2007 08:01 PM

Re: tmobile fuck up
 
T-mobile eats mycrxs ass. Thats who my work uses and it sucks compared to my personal Cingular phone/service. They have crappy phones, service, and shitty plans. Plus Catherine Zeta Jones tits are saggy.


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