---------- SPrint PCS.
09-22-2007, 12:57 PM
#31
3.0 BAR
Join Date: May 2006
Posts: 5,322
Re: ---------- SPrint PCS.
Originally Posted by rawr
I used to work for sprint customer service. When i went into the training for the job, I was told I would fix peoples plans, phones and bills. When I got out on the floor the only thing that they wanted me to do was get off the phone fast, don't transfer (they told us to give out the number and say we couldn't transfer) and 'maximize'. It was about nothing but selling ----. I honestly think sprint fucked up peoples bills who pay on time and had a high customer value with the most 'maximization' options. They would always double bill things like insurance then send us memos telling us the insurance was double billed and to make sure we credited it and offered a maximization. If you didn't call in, then they got your extra 5 bucks anyway. Perfect sales scheme. They also didn't train the people in the store who sold the phones correctly, so people would intentionally ---- themselves over. I remember one time during Christmas they were telling people that if they signed up for a phone contract they would get like 6 free ring tones, but for some reason no one with sprint actually put vision on the phones so everyone who downloaded ring tones without vision ended up getting charged 1 cent per kilobite, so every ring tone ended up being like 6-10 dollars.
I ended up getting put in an intensive training unit because I fixed to many peoples accounts and refused to sell anything on the floor. Ended up just leaving after being yelled at by the coke heads who ran that ---- hole slightly there after. You could fraudulently charge peoples accounts for vision service, fraudulently add second lines and tons of other things and never get reprimanded, but if you were ------- up their call center statistics (------- up peoples accounts is not monitored unless the person who ***** your account up types it in) then you were in bad. It's really a huge hustle to them, everything they possibly can do, they do to make money. The call centers aren't even owned by sprint. They're primarily owned by this French company called Teleperformance, so if bad ---- does go down, it's not really "sprints fault"
I ended up getting put in an intensive training unit because I fixed to many peoples accounts and refused to sell anything on the floor. Ended up just leaving after being yelled at by the coke heads who ran that ---- hole slightly there after. You could fraudulently charge peoples accounts for vision service, fraudulently add second lines and tons of other things and never get reprimanded, but if you were ------- up their call center statistics (------- up peoples accounts is not monitored unless the person who ***** your account up types it in) then you were in bad. It's really a huge hustle to them, everything they possibly can do, they do to make money. The call centers aren't even owned by sprint. They're primarily owned by this French company called Teleperformance, so if bad ---- does go down, it's not really "sprints fault"
---- phone companies.
09-23-2007, 03:15 PM
#32
3.0 BAR
Join Date: Jun 2005
Posts: 2,753
Re: ---------- SPrint PCS.
haha dont we have this same cell phone discussion about once every 4 or 5 months? i have had cingular / att for probably 3 or 4 years now and other than the bill being pricier than most i love it. im actually surfing hmt on my blackjack right now cuz i cant afford the internets no more. lol. but i get great signal almost everywhere except for my work. and one bar is still enough to call text or get on the internet. plus i work at a prison so i shouldnt have my phone on me anyways.
09-23-2007, 07:25 PM
#34
3.0 BAR
Join Date: Nov 2004
Posts: 2,313
Re: ---------- SPrint PCS.
I dont think i have lost recieption since i got ATT... And i've had tmobile and EVERY other company. att has the best recieption so far and the best customer service.
I think i've had 13 numbers in 4 years..
I think i've had 13 numbers in 4 years..
09-23-2007, 08:34 PM
#36
0.5 BAR
Join Date: Feb 2007
Posts: 96
Re: ---------- SPrint PCS.
Man what the ---- is this about...
So friday night I try to call some people on my cell when i get home and it wont connect, just says redialing. So I try again sat. morning and same ----. So I just think that I fucked up my phone. But no, I got to work and it ------- works fine. It works ------- fine everywhere but my neighborhood.
My dad is on the same plan w/ a newer phone ( due to a run over by forklift), his phone works ------- great. It shows I have 2 to 3 bars, but those bars don't mean ----. I never had a problem making a call w/ one bar before, not stutter, anything. O and my moms phone is the same as mine and doesn't work either.
So ---- sprint, no incomeing calls or anything works for me at my house. I bet those ---- nuts are going to try and get me to get a new phone. ---- them. I'm pissed. So what provider is best for a group plan?
I mean how the ---- are they going to have a dead spot apear right where my house is. naggers
So friday night I try to call some people on my cell when i get home and it wont connect, just says redialing. So I try again sat. morning and same ----. So I just think that I fucked up my phone. But no, I got to work and it ------- works fine. It works ------- fine everywhere but my neighborhood.
My dad is on the same plan w/ a newer phone ( due to a run over by forklift), his phone works ------- great. It shows I have 2 to 3 bars, but those bars don't mean ----. I never had a problem making a call w/ one bar before, not stutter, anything. O and my moms phone is the same as mine and doesn't work either.
So ---- sprint, no incomeing calls or anything works for me at my house. I bet those ---- nuts are going to try and get me to get a new phone. ---- them. I'm pissed. So what provider is best for a group plan?
I mean how the ---- are they going to have a dead spot apear right where my house is. naggers
09-23-2007, 10:49 PM
#37
1.0 BAR
Join Date: Oct 2004
Posts: 623
Re: ---------- SPrint PCS.
Do you guy's get surcharges added on to your bill? And I dont mean state taxes either. i have AT&T and they add on about 5 bucks a month for "other charges". I looked into it and its money for resarch for the def and the ability to keep your same number when swithing providers.
09-24-2007, 03:50 AM
#38
1.0 BAR
Join Date: Jul 2006
Posts: 414
Re: ---------- SPrint PCS.
I've got T-mobile, had them since April of last year. No big problems, customer service does right by me. I've got the 600 anytime/unlimited N/W plan for $39, then $15 for unlimited text messages. Never use all my anytime, cuz I'm a night owl, and I need to drop that unlimited text ---- cuz I dumped the bitch who wouldn't stop texting me...
They're alright, but has anyone heard of Cricket? They supposedly rent their service antennas or whatever from Verizon (hearsay from a long time ago). They're like $39 a month for unlimited everything: Anytime, long distance to US and Canada (and maybe Mexico, not sure) text, pics, and internet. Nobody's chimed in about them, but I think I'll switch when my contract ends in May. Grown attached to my number though, since it's so damn easy to remember, and I don't want to give that up unless I can transfer it.
They're alright, but has anyone heard of Cricket? They supposedly rent their service antennas or whatever from Verizon (hearsay from a long time ago). They're like $39 a month for unlimited everything: Anytime, long distance to US and Canada (and maybe Mexico, not sure) text, pics, and internet. Nobody's chimed in about them, but I think I'll switch when my contract ends in May. Grown attached to my number though, since it's so damn easy to remember, and I don't want to give that up unless I can transfer it.
09-24-2007, 02:30 PM
#39
3.0 BAR
Join Date: Jun 2005
Posts: 2,753
Re: ---------- SPrint PCS.
yeah we have cricket around here but i havent heard anything good about them other than there low prices. you have to buy a cricket only phone, dont know if unlocked phones work for them or not. the internet and text is great though. but around here there coverage only extends like 60 miles in any direction. after you leave that area you get charges like 30 cents a minute or something like that. you know for making calls outside there rented coverage area lol. so if you dont travel at all it seems like a good deal but if you do i wouldnt do it.
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