QikEnuF

+1
Wanna play Halo for money?

KGParts

Wow, this was a nice surprise. It is always a nice to hear feedback from customers allowing us to know what works for them and what they dont like. Adding the ticketing system was done in response to many customers wanting to know their status along the way. It was a good addition and works great but does require a little bit of work on our end. I have to admit that it is a little bit more work and is hard to keep up with at times. It is hardest when 20 packages show up on the same day, or it is a holiday week ect...
Steve, going back and looking at your old ticket... it looks as if you were one of the ones who did not get the best attention in the ticketing system. Not intentional neglect but we never replied informing you we received the package, and we did not inform you of the initial results before completing, or even give you the return package tracking number. Sorry about that. Time frame does explain this as I know what the team was dealing with. Trying to cut off short for the holiday, as well as closing for an end of year inventory right before moving our location. Hopefully you can understand.

It is funny how people still look at us as "new" here. I think we have been on as a sponsor for over a year (it may even be 2.. i dont recall) . I guess people see us as "new" because they themselves have not used us, or know of other that use our service. There are a few people (from this site alone) that use us all the time... they are just not vocal about it.
As some one else mentioned, we are very well known in certain niches, but not in others. We have been around doing this since 2002.

Thanks for the write-up!

MikeJ-2009

I got all the info I needed with the way it went down. If I had to find something to be upset with, it's that I was really hoping to get some stickers that say rehab on them. Rehab pulls chicks.

KGParts

haha! i will get some out to you. I am out right now, but will be making more shortly.