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-   -   On hold, phone? (https://www.homemadeturbo.com/general-discussion-6/hold-phone-66246/)

blacklabelman1 08-05-2006 09:56 PM

On hold, phone?
 
ever call a company and have to go through 15 minutes of prompts? and get put on hold of minutes at a time? (like 10 min?)

use this for almost any company, useful i think

www.gethuman.com is the main website

and heres a list of companys and the "tricks" of getting a real person to talk to http://www.gethuman.com/us/

hope this helps someone out

baker_jeff 08-05-2006 10:09 PM

Re: On hold, phone?
 
Thanks! I work tech support, this will be very handy in the future. :y

buk9tp 08-05-2006 10:13 PM

Re: On hold, phone?
 
yep, i always either do the rotary phone trick, or get real freindly with a representatve and get there direct number only when i like how they work, or i do the bilingual thing,

most of the time yelling operator or pressing 0*0*0*0*0* quickly will work

blacklabelman1 08-05-2006 10:32 PM

Re: On hold, phone?
 
lmao, alright man glad it could help you i just want to call all these places and be like "thanks for picking up the phone assholes, too bad i had to use a secret code FTW!" lmao asshoes!
:S :6

HMTguy 08-05-2006 10:33 PM

Re: On hold, phone?
 

Originally Posted by blacklabelman1
lmao, alright man glad it could help you i just want to call all these places and be like "thanks for picking up the phone assholes, too bad i had to use a secret code FTW!" lmao asshoes!
:S :6

You're ignorant as hell. And 90% of the people that answer the phones have no ideas how the menus work before you get to them.

Jorsher 08-05-2006 10:39 PM

Re: On hold, phone?
 
I worked as a CSR for Cingular.

I might upload their entire phone number list to that site if I can find it.

I've seen IVRs where you can press 0, get right to somebody. Some if you don't enter anything you'll get sent to a rep, while on others it'll say "sorry we didn't understand your entry, please call back and try again later. *click*." The spanish line for cingular is way quicker, they dont even get prompted, go directly to holding for a csr.

It was always hilarious listening to customers speaking to the ivr. Some are really sensitive so if rude fuckers that insist on holding conversations with others while on the phone are talking, it'll think they said 'espanol" or just go to a random command. Some people would get angry and start cussing and screaming, ------- hilarious ----. I'd laugh at them so they knew I heard how retarded they are.

blacklabelman1 08-05-2006 10:50 PM

Re: On hold, phone?
 

Originally Posted by jagojon3
You're ignorant as hell. And 90% of the people that answer the phones have no ideas how the menus work before you get to them.

yea no ----, dick for brains, i was just saying how i hate being on hold for forever, so either use this to help you or stfu kthnx

buk9tp 08-05-2006 10:50 PM

Re: On hold, phone?
 

Originally Posted by Jorsher
I worked as a CSR for Cingular.

I might upload their entire phone number list to that site if I can find it.

I've seen IVRs where you can press 0, get right to somebody. Some if you don't enter anything you'll get sent to a rep, while on others it'll say "sorry we didn't understand your entry, please call back and try again later. *click*." The spanish line for cingular is way quicker, they dont even get prompted, go directly to holding for a csr.

It was always hilarious listening to customers speaking to the ivr. Some are really sensitive so if rude fuckers that insist on holding conversations with others while on the phone are talking, it'll think they said 'espanol" or just go to a random command. Some people would get angry and start cussing and screaming, ------- hilarious ----. I'd laugh at them so they knew I heard how retarded they are.

lol i laugh my ass of at my friend when he gets pissed and starts yelling and then the thing sends em to spanish and he's like MOTHER FUCKER I DIDNT ASK FOR SPANISH!!

im like dude chill the ---- out hang up call back and talk calmly and slowly.. its a ------- machine ::) he still cant get it right so im like give me the ------- phone and i do it in a sec..lol

Jorsher 08-05-2006 11:08 PM

Re: On hold, phone?
 

Originally Posted by buk9tp
lol i laugh my ass of at my friend when he gets pissed and starts yelling and then the thing sends em to spanish and he's like MOTHER FUCKER I DIDNT ASK FOR SPANISH!!

im like dude chill the ---- out hang up call back and talk calmly and slowly.. its a ------- machine ::) he still cant get it right so im like give me the ------- phone and i do it in a sec..lol

Yeah that's exactly what kills me. When you work a job as a cus service rep (which wasn't the right choice for me) you'll see just how stupid the world really is. They'll say ---- that isn't even an option and expect the computer to understand.

ivr: thanks for calling cingular wireless! what would you like to do today?
customer: hey can i get a penis kit my penis shrunk or somethin
ivr: i'm sorry, i didn't catch that. Please select from the following op...
customer: yeah my wife keeps bitchin sayin i aint doin her right or somethin
ivr: i'm sorry, i didn't catch that. Please select from the follo...
customer: hey did you hear hotrex has herpes?
ivr: please hold one second while I connect you to the next available agent
customer: GODDAMN PIECE OF ---- I NEED A PENIS MACHINE GODDAMNIT ------- ---- ----------IN COCKSUCKIN SLUT

I swear. There are morons out there. I HATED that job.

buk9tp 08-06-2006 12:20 AM

Re: On hold, phone?
 

Originally Posted by ass-2-mouf
your all fags,

yea.. but you wrote the book :-*


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