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Jorsher 02-24-2009 12:36 PM

Fair way to resolve this?
 
1 Attachment(s)
So I ordered a crank/cam from a member here. He shipped it promptly, but I haven't had the chance to pick it up since it was "too heavy" to deliver to my house. Today I was sick so picked it up. Everything was bubble-wrapped and packaged well. The crank looks very nice. One of the cams was not wrapped (maybe fell out the bubblewrap?) and this is what I found:

Attachment 9494

What's a fair way to resolve this? It doesn't seem like the package was insured.

Does anyone have a GSR/ITR "G" cam? (intake?)

McBoost 02-24-2009 12:45 PM

Re: Fair way to resolve this?
 
I always say if an item arrives broken it falls back on the shipper. It's their responsibility to pack it correctly or buy insurance. I understand that insurance costs more money, but if it was wrapped correctly you wouldn't need it anyway.

gorillasoldier91 02-24-2009 01:46 PM

Re: Fair way to resolve this?
 

Originally Posted by Kenny Rogers
I always say if an item arrives broken it falls back on the shipper. It's their responsibility to pack it correctly or buy insurance. I understand that insurance costs more money, but if it was wrapped correctly you wouldn't need it anyway.

im with him. besides its usually only around $2-3 for the insurance

Smith-02 02-24-2009 01:49 PM

Re: Fair way to resolve this?
 

Originally Posted by gorillasoldier91
im with him. besides its usually only around $2-3 for the insurance

usps is 1.80, and bubble wrap/newspaper/loose plastic bags are fail for anything over 5lbs such as camshafts.


Jorsher 02-24-2009 01:57 PM

Re: Fair way to resolve this?
 
might try to get it fixed.

gorillasoldier91 02-24-2009 02:01 PM

Re: Fair way to resolve this?
 

Originally Posted by Jorsher
might try to get it fixed.

good luck with that. so what are we looking at





OH YEAH





JB WELD FTW

stenseltizm 02-24-2009 02:59 PM

Re: Fair way to resolve this?
 
That's all on the shipper if it fell out of the bubble wrap.

People need to take notes from the og's like mista bone and chris.
Bone ships ------- transmissions all the time with great results
I recieved pistons and rods from chris that were packed with a million first class mailers so nothing could think about moving, I shipped many other packages using that one boxes packing alone there was so many.

stenseltizm 02-24-2009 03:01 PM

Re: Fair way to resolve this?
 
oh and there is a set of cams and complete valvetrain for sale local on a board for 40 I may still be able to grab if you hurry,

someone said they'd pick them up tomorrow, not sure if he'd sell out from under the guy though.

bigdaddyvtec 02-24-2009 03:33 PM

Re: Fair way to resolve this?
 
I blame Josh Coleman

Tom-Guy 02-24-2009 03:34 PM

Re: Fair way to resolve this?
 
The only fair and equitabe solution to all of this is the seller must post nudes of his mom to the OG forum.

J-MAN 02-24-2009 03:36 PM

Re: Fair way to resolve this?
 

Originally Posted by bigdaddyvtec
I blame Josh Coleman

i agree. when i doubt, blame the guy with herpes

ghettoturbo 02-24-2009 03:54 PM

Re: Fair way to resolve this?
 

Originally Posted by c0mpl3x
usps is 1.80, and bubble wrap/newspaper/loose plastic bags are fail for anything over 5lbs such as camshafts.


Its 1.80 for delivery confirmation, insurance depends on the value you want it insured for.

Tom-Guy 02-24-2009 03:57 PM

Re: Fair way to resolve this?
 
USPS insurance is a scam.

Adam Hopkins 02-24-2009 04:09 PM

Re: Fair way to resolve this?
 

Originally Posted by Joseph Davis
insurance is a scam.

Fixed for greater accuracy

I am going to have to say its the shippers fault on this one

Jorsher 02-24-2009 06:54 PM

Re: Fair way to resolve this?
 
Yeah, I'm not trying to bust the dude's balls about it. He attempted to package everything well, just didn't use quite enough tape.

Gorilla, if I attempt to get it repaired, I'd use this stuff called real welding. A friend needed a crank pulley welded because apparently it was my fault the crank pulley wasn't fully torqued when it was laying on the floor, and not theirs for assuming it was fully torqued while the block was sitting on the floor (which would have not been an easy task), allowing the crank pulley to be shattered. They had someone weld it back together, and I couldn't tell it was every welded.

Tom-Guy 02-24-2009 06:56 PM

Re: Fair way to resolve this?
 

Originally Posted by Jorsher
Gorilla, if I attempt to get it repaired, I'd use this stuff called real welding.

Ok, that made me titter.

gorillasoldier91 02-24-2009 07:29 PM

Re: Fair way to resolve this?
 

Originally Posted by Jorsher

Gorilla, if I attempt to get it repaired, I'd use this stuff called real welding. A friend needed a crank pulley welded because apparently it was my fault the crank pulley wasn't fully torqued when it was laying on the floor, and not theirs for assuming it was fully torqued while the block was sitting on the floor (which would have not been an easy task), allowing the crank pulley to be shattered. They had someone weld it back together, and I couldn't tell it was every welded.

Yeah but come on JB WELD is the king..... just ------- with you

Jorsher 02-24-2009 07:36 PM

Re: Fair way to resolve this?
 

Originally Posted by gorillasoldier91
Yeah but come on JB WELD is the king..... just ------- with you

------- with you as well :P

May just leave it how it is, will have to see.

buk9tp 02-24-2009 08:35 PM

Re: Fair way to resolve this?
 
ductape + newspapers + trashbags = ftmw

chris is the best shipper you should see how he packs his ----

Jorsher 02-24-2009 09:01 PM

Re: Fair way to resolve this?
 
It was packaged well. Loads of bubble wrap and newspaper, just one of the cams was loose and the one that was in the bubble wrap wasn't taped shut at the top/bottom.

I received a header the other day. Very fast shipping, so I won't complain, however he threw the pieces in a box full of styrofoam and peanuts, and I got to spend 20-30 minutes trying to get all the shards of styrofoam out. I know it's not really a big deal, but it isn't a big deal to throw the stuff in a garbage bag before dropping it in peanuts either.

J-MAN 02-24-2009 09:02 PM

Re: Fair way to resolve this?
 

Originally Posted by jay
chris is the best, you should see how he packs my ----

;D

buk9tp 02-24-2009 09:03 PM

Re: Fair way to resolve this?
 

Originally Posted by jeffsciv23
;D

your not highroller so stop trying to be him :(

buk9tp 02-24-2009 09:04 PM

Re: Fair way to resolve this?
 

Originally Posted by Jorsher
It was packaged well. Loads of bubble wrap and newspaper, just one of the cams was loose and the one that was in the bubble wrap wasn't taped shut at the top/bottom.

I received a header the other day. Very fast shipping, so I won't complain, however he threw the pieces in a box full of styrofoam and peanuts, and I got to spend 20-30 minutes trying to get all the shards of styrofoam out. I know it's not really a big deal, but it isn't a big deal to throw the stuff in a garbage bag before dropping it in peanuts either.

i got a intercooler packed in peanuts.. getting the ---- out was a bitch :X

Jorsher 02-24-2009 09:05 PM

Re: Fair way to resolve this?
 

Originally Posted by jay
i got a intercooler packed in peanuts.. getting the ---- out was a bitch :X

Yeah, fortunately the chinese that made mine were kind enough to put rubber caps on the end.

The LSD clutch I got was packaged in peanuts, but I'll let it slide since he's cool O0

J-MAN 02-24-2009 09:07 PM

Re: Fair way to resolve this?
 

Originally Posted by jay
your not highroller so stop trying to be him :(

never noticed that he was the only one aloud to reqoute people :1

AgentMurdoc 02-24-2009 09:18 PM

Re: Fair way to resolve this?
 
you modified quote was worthy... that was comical for me...

insurance is the responsibility of the buyer... shippers aren't obligated to ship with insurance... I can pretty much guarantee that most you fucks wont dish out the extra few bucks for usps insurance...

however it is the responsibility of the shipper to package everything correctly to avoid damage...

this is an interesting case... maybe a partial refund? not enough to buy another cam, but just to offset the cost of another cam?

Guy-Fast 02-24-2009 11:06 PM

Re: Fair way to resolve this?
 

Originally Posted by jay
ductape + newspapers + trashbags = ftmw

chris is the best shipper you should see how he packs his ----



Thanks working in warehouses has a teenager and being a soda vendor after taught me to overkill packing. Unless the box has been trashed your not getting insurance money


Newspaper is free and does the job. For plastic go to your local mattress store and dig through their dumpsters you will find heavy duty plastic and its FREE. That stuff is so damn tuff it does have to make it all the way from China.

1991civicsi 02-24-2009 11:16 PM

Re: Fair way to resolve this?
 
Contact the member and see if he can replace the damaged part and you can offer to pay for the shipping.

Tom-Guy 02-24-2009 11:49 PM

Re: Fair way to resolve this?
 

Originally Posted by 1991civicsi
Contact the member and see if he can replace the damaged part and you can offer to pay for the shipping.

I'm fairly certain the member in question knew about the thread before Josh made it, and we are a yardstick by which a fair settlement is reached.

Which is why nude pics of the seller's mother are ------- mandatory or the banhammer will fall. :7

Jorsher 02-25-2009 02:50 AM

Re: Fair way to resolve this?
 
He's cool :P

Like I said, it was obvious he spent time making sure ---- wouldn't break, but it's also obvious that usps/fedex/ups don't give a ---- about what they're shipping. Somehow the cam made it out , and after being thrown around a few times chipped off.

He quickly responded and it's getting settled, just as I figured it would. He's doing what you said civicsi. He offered to send another pair if I paid shipping, but I'm just going to ask for the broken one to be replaced.

I should have titled this, "can this be fixed," because that's mostly what I was curious about.

BigD 02-25-2009 03:12 AM

Re: Fair way to resolve this?
 
Shoot maness it's all on buyserz really. I means i;ve shipped stuffs with some tshitty asss packaging and it didn;t arrive, damaged. But eithere wasy if someone buys a producst then it's not eherir responsiblitly to get ehtenre samfe itss teh sellers. WHen sscooty was sending a s ipods her shipped sanother wuick win it didn't arrive, it cost ebwse e extras buyst till didnd it lol soctyss a cool ciugy though

jinxy 02-25-2009 03:28 AM

Re: Fair way to resolve this?
 
I bought a 70 dollar window off line from a junk yard once. They packaged it well and everything, the package was insured, it said "FRAGILE, GLASS" all over it and when the package got here it was nothing bit bits of broken tempered glass. UPS basically told me to go ---- myself when I claimed on it. :8

BigD 02-25-2009 04:18 AM

Re: Fair way to resolve this?
 
rawtr is a bitch. wrfs man you naggeer are wesak at night fucks jobs asnd schol

BigD 02-25-2009 04:44 AM

Re: Fair way to resolve this?
 
so dos your moms

HondaTuner 02-25-2009 05:25 AM

Re: Fair way to resolve this?
 

Originally Posted by jay
i got a intercooler packed in peanuts.. getting the ---- out was a bitch :X

I had an alternator thrown into a box of packing peanuts, because the seller was mad that it sold for $5 on ebay... worked great after I got all that ---- out though :6

I shipped a window from Pennsylvania to Montana and it somehow made the whole treck. Shipped a door to the kid too (window/door from crx). Biggest pain ever, but I think the way you package it goes a long way.


Bone1 02-25-2009 06:14 AM

Re: Fair way to resolve this?
 
6 Attachment(s)
20 years working in warehousing, I know how boxes get crushed and handled.

Wadded up newspaper works great, just stuff the box tightly. no loose stuff.

I had a tranny dropped off last Friday, you think packing peanuts is bad........I had to vacuum the tranny before splitting it open....

Attachment 9452

Attachment 9453

Attachment 9454

------- beads got everywhere

Attachment 9455

Attachment 9456

Attachment 9457

Tom-Guy 02-25-2009 11:14 AM

Re: Fair way to resolve this?
 
Protip: stuff orifices like axle holes with newspaper so packing material doesn't get inside.

McBoost 02-25-2009 12:18 PM

Re: Fair way to resolve this?
 

Originally Posted by Joseph Davis
Protip: stuff orifices

That's your answer to everything.

NIGn0g 02-25-2009 12:21 PM

Re: Fair way to resolve this?
 
Put it in a plastic bag. Even better than newspaper!

Chris Harris 02-25-2009 12:25 PM

Re: Fair way to resolve this?
 
I think the details need to be thought out and worked BEFOREHAND.

If the customer wants insurance, he must ask for it...and be prepared to pay for it. The seller is not required to ship with insurance.

The seller also needs to pack things well, but the customer must realize that there is NO POSSIBLE WAY a seller can guess how that package is going to be treated on its way to the customer. Extra care takes time, time costs money...as a seller, if you know you will need to pack the item better, build that into the price or come up with a legitimate figure for handling and charge accordingly. Good boxes cost money, packing peanuts and bubble wrap cost money, tape and tape guns cost money...and then of course there is the cost for shipping.

All shippers suck, and they can always blame the shipper if they want.

Life is full of variables...you cant account for all of them.


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