blown turbo
12-13-2007, 06:25 PM
#52
0.0 BAR
Join Date: Feb 2005
Posts: 0
Re: blaast fucked my turbo
Originally Posted by BLAAST
Blaastperformance has a very allowable position regarding warranties, the reason being that the satisfaction of that ONE customer out of 100 who experienced problems is well worth the efforts and expenses of replacing the item that failed.
Also, 5 minutes after i read the first PM about that turbo problem, I already had a replacement center section ready to ship for free, without the need for the grenaded CHRA to even be returned at all.
(BTW, here is the diplomatic way he used: "if this dosent work out satisfactoraly i will dedicate my online time to slandering and bad taking your company until i dont have internet anymore.")
status update:
3 days later, the replacement CHRA is still not shipped to MR."13th round" because:
#1 he didn't reply to any of the PM replies he received from me trying to organise the replacement.
#2 he started this RIDICULOUS bitching thread BEFORE he had the chance to communicate with me at all about his turbo problem (whoever's fault it is)
SO What do YOU ALL, HMT members think
- DO i still ship the damn replacement CHRA to MR " 13th round" ? Should I wait for a sign of life other than bad talking on the forums.
Also, 5 minutes after i read the first PM about that turbo problem, I already had a replacement center section ready to ship for free, without the need for the grenaded CHRA to even be returned at all.
(BTW, here is the diplomatic way he used: "if this dosent work out satisfactoraly i will dedicate my online time to slandering and bad taking your company until i dont have internet anymore.")
status update:
3 days later, the replacement CHRA is still not shipped to MR."13th round" because:
#1 he didn't reply to any of the PM replies he received from me trying to organise the replacement.
#2 he started this RIDICULOUS bitching thread BEFORE he had the chance to communicate with me at all about his turbo problem (whoever's fault it is)
SO What do YOU ALL, HMT members think
- DO i still ship the damn replacement CHRA to MR " 13th round" ? Should I wait for a sign of life other than bad talking on the forums.
12-13-2007, 06:48 PM
#53
1.5 BAR
Join Date: Oct 2004
Posts: 877
Re: blaast fucked my turbo
problem #1, his first delivery got delayed. Not because of me or the customs: it was a problem with the US mail that could have happened anywhere within the usa.
problem #2, he notified me 2 weeks ago that he accidentally ran the turbo with a loose compressor housing until it starts making a weird sound....
I offerred to rebuild it again for free but he decided to re-use it as-is since it still looked fine and certainly because he didn't want to wait any longer. Well, obvisouly, it was damaged from being used with a loose cover and it failed. I would also be pissed off with such bad luck but really...who fucked the turbo? If you run a brand spanking new turbo with a loose compressor cover, would it last any longer? Would GARRETT themselves warranty a turbo that was used with a loose cover?
problem #3. Yes, the blaastperformance.com website and related email accounts are temporarily DOWN for the first time in 7 years..... Problem with my server, I am harrassing them daily to get everything back online. In the mean time, I can be reached at blaastperformance@hotmail.com
problem #2, he notified me 2 weeks ago that he accidentally ran the turbo with a loose compressor housing until it starts making a weird sound....
I offerred to rebuild it again for free but he decided to re-use it as-is since it still looked fine and certainly because he didn't want to wait any longer. Well, obvisouly, it was damaged from being used with a loose cover and it failed. I would also be pissed off with such bad luck but really...who fucked the turbo? If you run a brand spanking new turbo with a loose compressor cover, would it last any longer? Would GARRETT themselves warranty a turbo that was used with a loose cover?
problem #3. Yes, the blaastperformance.com website and related email accounts are temporarily DOWN for the first time in 7 years..... Problem with my server, I am harrassing them daily to get everything back online. In the mean time, I can be reached at blaastperformance@hotmail.com
12-13-2007, 06:53 PM
#54
1.0 BAR
Join Date: Oct 2007
Posts: 468
Re: blaast fucked my turbo
Originally Posted by BLAAST
problem #1, his first delivery got delayed. Not because of me or the customs: it was a problem with the US mail that could have happened anywhere within the usa.
problem #2, he notified me 2 weeks ago that he accidentally ran the turbo with a loose compressor housing until it starts making a weird sound....
I offerred to rebuild it again for free but he decided to re-use it as-is since it still looked fine and certainly because he didn't want to wait any longer. Well, obvisouly, it was damaged from being used with a loose cover and it failed. I would also be pissed off with such bad luck but really...who fucked the turbo? If you run a brand spanking new turbo with a loose compressor cover, would it last any longer? Would GARRETT themselves warranty a turbo that was used with a loose cover?
problem #3. Yes, the blaastperformance.com website and related email accounts are temporarily DOWN for the first time in 7 years..... Problem with my server, I am harrassing them daily to get everything back online. In the mean time, I can be reached at blaastperformance@hotmail.com
problem #2, he notified me 2 weeks ago that he accidentally ran the turbo with a loose compressor housing until it starts making a weird sound....
I offerred to rebuild it again for free but he decided to re-use it as-is since it still looked fine and certainly because he didn't want to wait any longer. Well, obvisouly, it was damaged from being used with a loose cover and it failed. I would also be pissed off with such bad luck but really...who fucked the turbo? If you run a brand spanking new turbo with a loose compressor cover, would it last any longer? Would GARRETT themselves warranty a turbo that was used with a loose cover?
problem #3. Yes, the blaastperformance.com website and related email accounts are temporarily DOWN for the first time in 7 years..... Problem with my server, I am harrassing them daily to get everything back online. In the mean time, I can be reached at blaastperformance@hotmail.com
12-13-2007, 06:54 PM
#55
0.0 BAR
Join Date: Mar 2003
Posts: 0
Re: blaast fucked my turbo
sounds like it's taken care of? seems like reasonable customer service to me...or at least a hell of alot better then i would be if somebody made a thread about me before actually talking about the situation to me first
12-13-2007, 07:00 PM
#56
Guest
Posts: n/a
Re: blaast fucked my turbo
Originally Posted by buk9tp
not blaasts fault.. EVERYONE knows that customs could hold ---- for as long as they want
13th round is a pole smoker
lesson to be learned? if your in a hurry to have a turbo rebuilt.. dont use blaast because theres a slim chance that it will get caught up in customs
13th round is a pole smoker
lesson to be learned? if your in a hurry to have a turbo rebuilt.. dont use blaast because theres a slim chance that it will get caught up in customs
i think the issue is more that the part that he got destroyed itself asap
12-13-2007, 07:15 PM
#57
3.0 BAR
Join Date: Dec 2006
Posts: 1,505
Re: blaast fucked my turbo
I'd definitely buy a turbo from BLAAST again, and I'd DEFINITELY make sure all the bolts on my turbo were torqued down before I installed and ran it on my car. Maybe I SHOULDN'T HAVE TO, but it's one of those things you still do(when you've spent 1 or 2+ hundred dollars on something). Moral of the story: ---- HAPPENS.
12-13-2007, 07:18 PM
#58
Guest
Posts: n/a
Re: blaast fucked my turbo
Originally Posted by CspecRun
I'd definitely buy a turbo from BLAAST again, and I'd DEFINITELY make sure all the bolts on my turbo were torqued down before I installed and ran it on my car. Maybe I SHOULDN'T HAVE TO, but it's one of those things you still do(when you've spent 1 or 2+ hundred dollars on something). Moral of the story: ---- HAPPENS.
12-13-2007, 08:21 PM
#60
3.0 BAR
Join Date: Apr 2005
Posts: 4,890
Re: blaast fucked my turbo
Originally Posted by BLAAST
problem #3. Yes, the blaastperformance.com website and related email accounts are temporarily DOWN for the first time in 7 years..... Problem with my server, I am harrassing them daily to get everything back online. In the mean time, I can be reached at blaastperformance@hotmail.com
suck when somebody ***** your ---- up huh ?
