Xenocron tunng solutions, WORST costumer service I EVER .
08-12-2008, 04:42 PM
#21
0.0 BAR
Join Date: Dec 2006
Posts: 46
Re: Xenocron tunng solutions, WORST costumer service I EVER .
people make mistakes, it doesnt matter who is to blame, the customer feels that he got the wrong turbo. so in order to make it right for both sides, the turbo needs to be sent back and replaced to what the customer is wanting, it doesnt sound like the customer wants to do that, or he doesnt feel that its worth shipping and time for a SLIGHTLY different turbo.
the way i see it the customer is unhappy and is unclear/unreasonible on a resolution. so how is chris to blame for that?
the way i see it the customer is unhappy and is unclear/unreasonible on a resolution. so how is chris to blame for that?
08-12-2008, 04:43 PM
#22
3.0 BAR
Join Date: Sep 2005
Posts: 1,995
Re: Xenocron tunng solutions, WORST costumer service I EVER .
Originally Posted by SloS13
yeah ditto. From the looks of it, if this were a complete conversation log, I'm a bit split on who's more to blame here. Chris *should* know better than to assume that the buyer won't care if he doesnt get the exact part he asked for. Then again, he didn't ask for an exact part so that probably should have been cleared up from the get-go.
I've ordered a lot of little stuff from Xeno over the years and he's always had stellar customer service.
I've ordered a lot of little stuff from Xeno over the years and he's always had stellar customer service.
08-12-2008, 04:43 PM
#23
3.0 BAR
Join Date: Oct 2005
Posts: 3,450
Re: Xenocron tunng solutions, WORST costumer service I EVER .
I have spent 1000$+ in buying parts from chris, half of that probably in person and have been to his varied locations many times. To say that this post is nothing like my experience is not the half of it, I have trouble believing he actually dropped an F-bomb on a customer but I guess it happens.
Racepac is a jew bastard and I don't trust him.
That is my opinion on the two parties involved. Good day.
Racepac is a jew bastard and I don't trust him.
That is my opinion on the two parties involved. Good day.
08-12-2008, 04:45 PM
#24
3.0 BAR
Join Date: May 2006
Posts: 5,322
Re: Xenocron tunng solutions, WORST costumer service I EVER .
Let's do some troubleshooting since that's what I do all ------- day...
99.9% of people = no problems at all with xenocron and leave satisfied
you = problems and complaints
Now, being that everyone except you has had no problems; logically you are the one that's the "problem."
Reading through that you posted gave me a headache and had me confused on what was supposed to be going on.
When you order something in the future, BE CLEAR AND CONCISE WITH WHAT YOU'RE ORDERING. Take 5 ------- MINUTES to check over the order before submitting it. Don't order and change your mind 20 times.
He tried his best to get you (more than) what you deserved, but it's a big mess.
I've never had a problem with xenocron, stealthmode, tunertoys, lsd, donald, or any other vendor here. Is it just because of my amazing personality, charming looks, and deep pockets? Nah, I'm a skinny broke -------. It's because I do what I can to make the transaction smooth...
99.9% of people = no problems at all with xenocron and leave satisfied
you = problems and complaints
Now, being that everyone except you has had no problems; logically you are the one that's the "problem."
Reading through that you posted gave me a headache and had me confused on what was supposed to be going on.
When you order something in the future, BE CLEAR AND CONCISE WITH WHAT YOU'RE ORDERING. Take 5 ------- MINUTES to check over the order before submitting it. Don't order and change your mind 20 times.
He tried his best to get you (more than) what you deserved, but it's a big mess.
I've never had a problem with xenocron, stealthmode, tunertoys, lsd, donald, or any other vendor here. Is it just because of my amazing personality, charming looks, and deep pockets? Nah, I'm a skinny broke -------. It's because I do what I can to make the transaction smooth...
08-12-2008, 04:46 PM
#25
0.0 BAR
Join Date: Jan 2006
Posts: 0
Re: Xenocron tunng solutions, WORST costumer service I EVER .
Originally Posted by racepak
i dont want anything from that dick anymore anyway, who knows if ill recive my money back.
damn you are retarded. he still offered you to return the money if you return the ------- turbo and you still talk ----.
you had a miscommunication, ---- happens, hes trying to make it right after all the ---- talking, and you still act like a douche.
08-12-2008, 04:46 PM
#26
1.5 BAR
Thread Starter
Join Date: Dec 2004
Posts: 734
Re: Xenocron tunng solutions, WORST costumer service I EVER .
Originally Posted by ebydrc
people make mistakes, it doesnt matter who is to blame, the customer feels that he got the wrong turbo. so in order to make it right for both sides, the turbo needs to be sent back and replaced to what the customer is wanting, it doesnt sound like the customer wants to do that, or he doesnt feel that its worth shipping and time for a SLIGHTLY different turbo.
the way i see it the customer is unhappy and is unclear/unreasonible on a resolution. so how is chris to blame for that?
the way i see it the customer is unhappy and is unclear/unreasonible on a resolution. so how is chris to blame for that?
he asked if i want a turbo at cost price and i said yes!!! and i really dont need two turbo's !!
and all you racist mother *******, stfu.
08-12-2008, 04:51 PM
#30
0.0 BAR
Join Date: Dec 2006
Posts: 46
Re: Xenocron tunng solutions, WORST costumer service I EVER .
Originally Posted by racepak
he never offered to send him back the turbo until that post you see!!!
he asked if i want a turbo at cost price and i said yes!!! and i really dont need two turbo's !!
and all you racist mother *******, stfu.
he asked if i want a turbo at cost price and i said yes!!! and i really dont need two turbo's !!
and all you racist mother *******, stfu.
my conclusion from what he said is that he would send you a different turbo, for a cheaper rate. at which point you would have the choice to either keep the current turbo, sell it, or send it back.
