Who has had a problem with paypal?
03-27-2007, 04:52 PM
#1
3.0 BAR
Thread Starter
Join Date: May 2006
Posts: 5,322
Who has had a problem with paypal?
Here's my current problem. I posted this on www.paypalsucks.com:
Thoughts? Suggestions?
I'm seriously about to get a lawyer.
Originally Posted by Me
Hi, I've never had a problem with paypal until recently. Here's what happened:
A friend of mine owned a company that built/refurbished phones. He recently moved onto real estate and knew I was short on cash so gave me a box of phones. It was just some plain phones, no battery, manual, or anything else. I put these on ebay and for a few days everything was going ok, sales were going good, and shipments were being delayed.
First ebay banned me, for "unauthorized 3rd party" account use. They closed all my listings and sent everyone that bought from me emails saying I was fraudulent and to open a dispute. I called them and got it resolved. The next day, the same thing. All listings were removed again, and everyone was emailed again that I was fraudulent. This caused quite a headache because I was getting people sending me threatening emails and talking about getting legal help. I got that resolved again, and this time they made sure it wouldn't happen again.
I started selling again. A guy wanted to buy 12 phones from me at once. I didn't want to do the transaction without a listing because I wanted there to be proof in case something went wrong. I made a listing for the 12 phones for $1300. About two days later, my account access became limited.
The same day, I got all the information together and faxed it to paypal. After about 3 days, I got a response saying that they now wanted an invoice showing proof that I owned the phones. How am I supposed to have an invoice for something that was given to me? I had him print me up an invoice with the old company letterhead and faxed it to them. Waited another 3 days and they responded saying that this time they wanted a better scan of the license and to end my disputes. The disputes were because I didn't refund people that I had promised to refund. I COULDN'T refund them because my limited access wouldn't allow me to. WTF?
I faxed them the better scan, as well as all the information about the disputes and told them I wanted to refund them. After another three days they sent a message that I needed to end my disputes. I called and explained everything to someone at paypal and they transferred me to a supervisor. He ended one of the disputes, it was being "reviewed" for almost 5 days even though the tracking number showed it was delivered and he signed for it. It showed all that before it even went into review, so why did it's status change to in review and why wasn't it settled after 5 days? The supervisor said that's the only one he could close and that I would have to email the rest of the information to resolution@paypal.com. As soon as I hung up I emailed the information. He said it should be resolved in 12 hours, but they have to say "24-48" just to be safe.
The next day I hadn't heard anything, so called paypal and asked about it's status. She told me to give it another day.
I waited another day and called again. I asked to speak with a supervisor, and they told me to send the information again. I told him that it was already sent twice, and he apologized and said that the information wasn't added to my report. He said he added it and to expect a response within 24 hours.
I waited another day, nothing. I called again. This time a woman spoke with me. She said I needed to email them the information. I told her I had sent it 3 times already, and she said there wasn't any record of it, so to send it again. She said it would be resolved in 24-48 hours and she would be looking for it. I sent it a FOURTH time!!! I made sure to attach the previous two emails as proof that it's been sent numerous times.
There started out with $5000 in the paypal account, and now it's down to $3600 because people are all disputing. I now have a lot of disputes on ebay because I'm unable to pay them. I was supposed to make a downpayment on a house 2 weeks ago but couldn't because paypal locked up some of the money I was going to use, so there's money and a chance I lost. My ebay feedback is going down the toilet because I am unable to refund or make payments like I should. I'm tired of "waiting one more day," so what should I do
Thanks
A friend of mine owned a company that built/refurbished phones. He recently moved onto real estate and knew I was short on cash so gave me a box of phones. It was just some plain phones, no battery, manual, or anything else. I put these on ebay and for a few days everything was going ok, sales were going good, and shipments were being delayed.
First ebay banned me, for "unauthorized 3rd party" account use. They closed all my listings and sent everyone that bought from me emails saying I was fraudulent and to open a dispute. I called them and got it resolved. The next day, the same thing. All listings were removed again, and everyone was emailed again that I was fraudulent. This caused quite a headache because I was getting people sending me threatening emails and talking about getting legal help. I got that resolved again, and this time they made sure it wouldn't happen again.
I started selling again. A guy wanted to buy 12 phones from me at once. I didn't want to do the transaction without a listing because I wanted there to be proof in case something went wrong. I made a listing for the 12 phones for $1300. About two days later, my account access became limited.
The same day, I got all the information together and faxed it to paypal. After about 3 days, I got a response saying that they now wanted an invoice showing proof that I owned the phones. How am I supposed to have an invoice for something that was given to me? I had him print me up an invoice with the old company letterhead and faxed it to them. Waited another 3 days and they responded saying that this time they wanted a better scan of the license and to end my disputes. The disputes were because I didn't refund people that I had promised to refund. I COULDN'T refund them because my limited access wouldn't allow me to. WTF?
I faxed them the better scan, as well as all the information about the disputes and told them I wanted to refund them. After another three days they sent a message that I needed to end my disputes. I called and explained everything to someone at paypal and they transferred me to a supervisor. He ended one of the disputes, it was being "reviewed" for almost 5 days even though the tracking number showed it was delivered and he signed for it. It showed all that before it even went into review, so why did it's status change to in review and why wasn't it settled after 5 days? The supervisor said that's the only one he could close and that I would have to email the rest of the information to resolution@paypal.com. As soon as I hung up I emailed the information. He said it should be resolved in 12 hours, but they have to say "24-48" just to be safe.
The next day I hadn't heard anything, so called paypal and asked about it's status. She told me to give it another day.
I waited another day and called again. I asked to speak with a supervisor, and they told me to send the information again. I told him that it was already sent twice, and he apologized and said that the information wasn't added to my report. He said he added it and to expect a response within 24 hours.
I waited another day, nothing. I called again. This time a woman spoke with me. She said I needed to email them the information. I told her I had sent it 3 times already, and she said there wasn't any record of it, so to send it again. She said it would be resolved in 24-48 hours and she would be looking for it. I sent it a FOURTH time!!! I made sure to attach the previous two emails as proof that it's been sent numerous times.
There started out with $5000 in the paypal account, and now it's down to $3600 because people are all disputing. I now have a lot of disputes on ebay because I'm unable to pay them. I was supposed to make a downpayment on a house 2 weeks ago but couldn't because paypal locked up some of the money I was going to use, so there's money and a chance I lost. My ebay feedback is going down the toilet because I am unable to refund or make payments like I should. I'm tired of "waiting one more day," so what should I do
Thanks
I'm seriously about to get a lawyer.
03-27-2007, 05:01 PM
#3
1.5 BAR
Join Date: Apr 2004
Posts: 995
Re: Who has had a problem with paypal?
Paypal sucks ***.
They did the same thing with me. I had a problem and they kept putting me off and saying they didn't have the info etc. I got passed around over and over again and no one took ownership of my problem.
In the end there was nothing I could do other than just give up. I don't have the cash to get a lawyer.
They did the same thing with me. I had a problem and they kept putting me off and saying they didn't have the info etc. I got passed around over and over again and no one took ownership of my problem.
In the end there was nothing I could do other than just give up. I don't have the cash to get a lawyer.
03-27-2007, 05:03 PM
#5
0.0 BAR
Join Date: Dec 2003
Posts: 0
Re: Who has had a problem with paypal?
Originally Posted by ej1 wilcox
Paypal sucks ***.
They did the same thing with me. I had a problem and they kept putting me off and saying they didn't have the info etc. I got passed around over and over again and no one took ownership of my problem.
In the end there was nothing I could do other than just give up. I don't have the cash to get a lawyer.
They did the same thing with me. I had a problem and they kept putting me off and saying they didn't have the info etc. I got passed around over and over again and no one took ownership of my problem.
In the end there was nothing I could do other than just give up. I don't have the cash to get a lawyer.
What's upsetting me about paypal is they're dicking me over too, since jorsher cant pay me for the auction he won right now. He was hoping it'd be resolved... I just double checked my paypal to make sure there wasnt a balance left there; im not leaving it for them to steal
03-27-2007, 05:07 PM
#6
3.0 BAR
Thread Starter
Join Date: May 2006
Posts: 5,322
Re: Who has had a problem with paypal?
Originally Posted by ej1 wilcox
Paypal sucks ***.
They did the same thing with me. I had a problem and they kept putting me off and saying they didn't have the info etc. I got passed around over and over again and no one took ownership of my problem.
In the end there was nothing I could do other than just give up. I don't have the cash to get a lawyer.
They did the same thing with me. I had a problem and they kept putting me off and saying they didn't have the info etc. I got passed around over and over again and no one took ownership of my problem.
In the end there was nothing I could do other than just give up. I don't have the cash to get a lawyer.
03-27-2007, 05:20 PM
#7
3.0 BAR
Join Date: Aug 2004
Posts: 2,028
Re: Who has had a problem with paypal?
I got into it with them just recently.
They're shitbags for sure. I tried filing a dispute for $29.50 because some guy stiffed me out of a World of Warcraft leveling service. I didn't even know it was against WoW TOS, and I was going on vacation so I figured I'd get somebody to play my account while I was gone.
Their website says no accounts have ever been closed. I check their phone number and it's registered to somebody in Newark, NJ or something. So I order.
Come back from vacation and my account is closed. WTF pissed. E-mailed blizzard, still haven't heard back from them (been almost 2 weeks) but they sent me an e-mail to tell me they got my e-mail. E-mailed the service...long story short turns out they're located in China and no matter how much I keep asking them for a refund they just tell me that Blizzard will give me my account back.
I say no, they won't. Give me a refund, that's all I want. They finally agree, but then the stupid ***** tell me they can only refund me for the amount of time the guy leveling my character couldn't work because my account got banned halfway through him leveling. I say that's bullshit and I'm filing a dispute.
Seriously 120 seconds after I file the dispute an auto-response from their paypal e-mail responds to paypal with a sap story like they'll get it fixed and let us know about the problem. Paypal closes the dispute 2 minutes after it's filed and says they only deal with shipping errors and it will be resolved through the company I purchased from.
And I can't re-open the dispute. Next step for me is to file a dispute with my credit company. If that doesn't work I'll find out who their webspace provider is and let them know they offer a service that violates Blizzard's terms of service and they should be deleted to avoid legal action from Blizzard.
---- paypal.
They're shitbags for sure. I tried filing a dispute for $29.50 because some guy stiffed me out of a World of Warcraft leveling service. I didn't even know it was against WoW TOS, and I was going on vacation so I figured I'd get somebody to play my account while I was gone.
Their website says no accounts have ever been closed. I check their phone number and it's registered to somebody in Newark, NJ or something. So I order.
Come back from vacation and my account is closed. WTF pissed. E-mailed blizzard, still haven't heard back from them (been almost 2 weeks) but they sent me an e-mail to tell me they got my e-mail. E-mailed the service...long story short turns out they're located in China and no matter how much I keep asking them for a refund they just tell me that Blizzard will give me my account back.
I say no, they won't. Give me a refund, that's all I want. They finally agree, but then the stupid ***** tell me they can only refund me for the amount of time the guy leveling my character couldn't work because my account got banned halfway through him leveling. I say that's bullshit and I'm filing a dispute.
Seriously 120 seconds after I file the dispute an auto-response from their paypal e-mail responds to paypal with a sap story like they'll get it fixed and let us know about the problem. Paypal closes the dispute 2 minutes after it's filed and says they only deal with shipping errors and it will be resolved through the company I purchased from.
And I can't re-open the dispute. Next step for me is to file a dispute with my credit company. If that doesn't work I'll find out who their webspace provider is and let them know they offer a service that violates Blizzard's terms of service and they should be deleted to avoid legal action from Blizzard.
---- paypal.
