hondarex2323

well i had to re-format my laptop b/c i got a bad trojan...well i downloaded windows driver detective for all my drivers and everything works fine but my sound...when i go to device manager it saids "realtek ac 97 audio This device cannot start. (Code 10)"
i tried to uninstall the driver and try it again but no luck i done this about 3 diff times , i tried to do the update/rollback and it still want work...so can any body help me out..i been with out sound for a week now and its driving me crazy ...any help would be appreciated


this is all my laptops info from belarc advisor


Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Gateway MX6025 3402169
System Serial Number: T365AJ1017606
Asset Tag: No Asset Tag
Chassis Serial Number: T365AJ1017606
Enclosure Type: Portable
Processor a Main Circuit Board b
1.40 gigahertz Intel Celeron M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Gateway Rev 1.0
Serial Number: T365AJ1017606
Bus Clock: 400 megahertz
BIOS: Gateway 61.01 02/24/2005
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
32.36 Gigabytes Hard Drive Free Space

PHILIPS CDRW/DVD SCB5265 [CD-ROM drive]

HTS424040M9AT00 [Hard drive] (40.01 GB) -- drive 0, s/n MPA25CQ4G1830E, rev MA2OA71A, SMART Status: Healthy 248 Megabytes Installed Memory

Slot 'DIMM 1' is Empty
Slot 'DIMM 2' has 256 MB
Local Drive Volumes


c: (NTFS on drive 0) 40.01 GB 32.36 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
The Master 6/4/2007 11:08:15 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82852/82855 GM/GME Graphics Controller [Display adapter] (2x)
Seiko Epson [Monitor] (2x)
Bus Adapters Multimedia
Texas Instruments PCIxx21/x515 Cardbus Controller
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD Realtek AC'97 Audio
Communications Other Devices

1394 Net Adapter
Broadcom 440x 10/100 Integrated Controller
primary Auto IP Address: 192.168.0.20 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.2
Physical Address: 00:E0:B8:947:CF
Broadcom 802.11g Network Adapter
APIPA Address: 169.254.30.167 / 16
Physical Address: 00:14:A5F:F0:12
Broadcom 802.11g Network Adapter #2
Physical Address: 00:18:F838F

Networking Dns Server: 192.168.0.2
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
PS/2 Compatible Mouse
Texas Instruments PCIxx21 Integrated FlashMedia Controller
SDA Standard Compliant SD Host Controller
USB Root Hub (3x)
Virus Protection [Back to Top]
AVG 7.5.472 Version 7.5.472
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 12/12/2006 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0
no verification data KB917283 on 5/26/2007 (details...)
no verification data KB922770 on 5/26/2007 (details...)
Internet Explorer
no verification data SP2 (SP2)
Microsoft .NET Framework 2.0
no verification data KB917283 on 5/26/2007 (details...)
no verification data KB922770 on 5/26/2007 (details...)
Windows Media Player 6.4
no verification data KB925398_WMP64 (details...)
SP0
passed verification KB925398_WMP64 on 5/26/2007 (details...)
Windows Media Player 9
no verification data KB917734_WMP9 (details...)
SP0
passed verification KB917734_WMP9 on 5/26/2007 (details...)
Windows Media Player
SP0
passed verification KB911564 on 5/26/2007 (details...)
Windows XP
no verification data KB923689 (details...)
SP0
passed verification KB923689 on 5/26/2007 (details...)
SP3
passed verification KB873339 on 5/26/2007 (details...)
passed verification KB885835 on 5/26/2007 (details...)
passed verification KB885836 on 5/26/2007 (details...)
passed verification KB886185 on 5/26/2007 (details...)
passed verification KB887472 on 5/26/2007 (details...)
passed verification KB888302 on 5/26/2007 (details...)
passed verification KB890046 on 5/26/2007 (details...)
passed verification KB890859 on 5/26/2007 (details...)
passed verification KB891781 on 5/26/2007 (details...)
passed verification KB893756 on 5/26/2007 (details...)
passed verification KB893803V2 on 5/25/2007 (details...)
passed verification KB894391 on 5/26/2007 (details...)
passed verification KB896358 on 5/26/2007 (details...)
passed verification KB896423 on 5/26/2007 (details...)
passed verification KB896428 on 5/26/2007 (details...)
passed verification KB898461 on 5/25/2007 (details...)
passed verification KB899587 on 5/26/2007 (details...)
passed verification KB899591 on 5/26/2007 (details...)
passed verification KB900485 on 5/27/2007 (details...)
passed verification KB900725 on 5/26/2007 (details...)
passed verification KB901017 on 5/26/2007 (details...)
passed verification KB901214 on 5/26/2007 (details...)
passed verification KB902400 on 5/26/2007 (details...)
passed verification KB904706 on 5/26/2007 (details...)
passed verification KB905414 on 5/26/2007 (details...)
passed verification KB905749 on 5/26/2007 (details...)

Windows XP
SP3 (continued)
passed verification KB908519 on 5/26/2007 (details...)
passed verification KB908531 on 5/26/2007 (details...)
passed verification KB910437 on 5/26/2007 (details...)
passed verification KB911280 on 5/26/2007 (details...)
passed verification KB911562 on 5/26/2007 (details...)
passed verification KB911927 on 5/26/2007 (details...)
passed verification KB913580 on 5/26/2007 (details...)
passed verification KB914388 on 5/26/2007 (details...)
passed verification KB914389 on 5/26/2007 (details...)
passed verification KB916595 on 5/26/2007 (details...)
passed verification KB917344 on 5/26/2007 (details...)
passed verification KB917422 on 5/26/2007 (details...)
passed verification KB917953 on 5/26/2007 (details...)
passed verification KB918118 on 5/26/2007 (details...)
passed verification KB918439 on 5/26/2007 (details...)
passed verification KB919007 on 5/26/2007 (details...)
passed verification KB920213 on 5/26/2007 (details...)
passed verification KB920670 on 5/26/2007 (details...)
passed verification KB920683 on 5/26/2007 (details...)
passed verification KB920685 on 5/26/2007 (details...)
passed verification KB920872 on 5/27/2007 (details...)
passed verification KB922582 on 5/26/2007 (details...)
passed verification KB922819 on 5/26/2007 (details...)
passed verification KB923191 on 5/26/2007 (details...)
passed verification KB923414 on 5/26/2007 (details...)
passed verification KB923694 on 5/26/2007 (details...)
passed verification KB923980 on 5/26/2007 (details...)
passed verification KB924191 on 5/26/2007 (details...)
passed verification KB924270 on 5/26/2007 (details...)
passed verification KB924496 on 5/26/2007 (details...)
passed verification KB924667 on 5/26/2007 (details...)
passed verification KB925902 on 5/26/2007 (details...)
passed verification KB926255 on 5/26/2007 (details...)
passed verification KB926436 on 5/26/2007 (details...)
passed verification KB927779 on 5/26/2007 (details...)
passed verification KB927802 on 5/26/2007 (details...)
passed verification KB927891 on 5/26/2007 (details...)
passed verification KB928255 on 5/26/2007 (details...)
passed verification KB928843 on 5/26/2007 (details...)
passed verification KB929969 on 5/26/2007 (details...)
passed verification KB930178 on 5/26/2007 (details...)
passed verification KB930916 on 5/26/2007 (details...)
passed verification KB931261 on 5/26/2007 (details...)
passed verification KB931768 on 5/26/2007 (details...)
passed verification KB931784 on 5/26/2007 (details...)
passed verification KB931836 on 5/26/2007 (details...)
passed verification KB932168 on 5/26/2007 (details...)

Click here to see all available Microsoft security hotfixes for this computer.

[installed security hotfix] Marks a security hotfix (using the 12/12/2006 Microsoft Security Bulletin Summary)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Adobe Systems - Adobe Photoshop CS2 1045-1089-6566-6044-7885-9375
Belarc - Advisor 27fe857b
Microsoft - Internet Explorer 76477-OEM-0011903-00103 (Key: MYFFD-PJP7T-J8BM6-MXPH6-3R2BW)e
Microsoft - WebFldrs XP 12345-111-1111111-35687
Microsoft - Windows XP Home Edition 76477-OEM-0011903-00103 (Key: MYFFD-PJP7T-J8BM6-MXPH6-3R2BW)e
Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Help Center Version 1.0.0.793 *
Adobe ImageReady (tm) CS2 CS2 *
Adobe LM Service Version 2.67.10.1 *
Adobe Photoshop CS2 CS2 *
Adobe Reader Version 6.0.0.2003051900 *
Adobe Systems, Inc. - Bridge Version 1.0 *
Adobe Systems, Inc. Adobe Gamma Loader Version 1, 0, 0, 1 *
Adobe Systems, Incorporated - ExtendScript Toolkit Version 1.0.0 *
AVG Anti-Spyware Version 7, 5, 0, 50 *
Azureus Version 3.0 *
Belarc, Inc. - Advisor Version 7.2a *
Broadcom Wireless LAN Tray Service *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Gcc Application Version 1, 0, 0, 4 *
GRISOFT, s.r.o. - AVG 7.5 Anti-Virus System Version 7.5.0.420 *
GRISOFT, s.r.o. - AVG Anti-Virus system Version 7.5.0.460 * Intel(R) Common User Interface Version 7.0.0.3943 *
Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *
Microsoft® .NET Framework Version 2.0.50727.42 *
Mozilla Corporation - Firefox Version 2.0.0.4 *
NICSer_WPC54G Version 1.0.0.0 *
PC Drivers Headquarters - Driver Detective Version 6.2.1.01 *
PowerISO Version 3, 0, 0, 0 *
PowerISO Virtual Drive Manager Version 3, 0, 0, 0 *