88dx

All cell phones are a rip off

jaykew99

BOOST DOGG - its the same with every cell phone company, they all suck a fat nut. Everytime i call i get put on the line with an ingnorant black woman who i can not understand. i am not racist, but everytime i have called its been "lashonda" or "lakisha" that has answered.

buk9tp

tmobile customer service is awesome

sikcrx89

my wife has t-mobile and has had them for 3-4 years and hasnt had a problem.. the only thing wrong with them is they dont have very good service in alot of areas here

jaykew99

---- that, i have tmobile since 03 and overall they have been good. everytime i want to change something on my account i have to call them atleast twice because it never happens the first time through. there service area is garabage, and you can't understand the people you talk to. but i have heard they are the best outta all the wireless providers.

FooK

I've had sprint for probably 1.5 years. Never a problem. weird...

delicatessen

Yea, Statistically Sprint has been the worst. Their cust service is a lil better since they merged with Nextel. That's because Nextel pushes their service as business focused and most every cop you see has Nextel so their cust service has to give a damn. I worked at a Kiosk for roughly 6 months. I tell ya, we kinda think most of the people we deal with are ignorant and just try to tell them what we think they want to hear. We hate dealing with customer service/billing problems there because we couldn't pull up the billing system. The kiosks are actually owned by Radio Shack. While I was there I had multiple eye witness accounts of my manager and assistant manager lying to people and it came back around to totally bite us in the ***. I was so pissed at it all because I don't wanna have to clean up the other people's ---- so I try and give them the run around the best I can and tell them to go to a Sprint Store because they can do more for you there (Which was basically true). Towards the end of my two weeks notice it was friggin horrible. We were getting 3 to 4 people a day coming and bitching about some bill credits that Mr. Assistant manager promised them if they'd sign up. That's our main goal. Just get them into the contract and hopefully things'll work out and that'll be that. But when your coworkers are lying and ---- it doesn't make your job any easier. I agree, wait times and the quality of customer service was absolutely atrocious. Best bet is to just jump ship. Get out of it. One of the good co-workers I had was on their Dealer Line and they'd mess even his bill up like every other month. Make sure you go to like an actual AT&T store tho. Because if you get into a contract with an authorized retailer they sometimes get you to sign a secondary contract which means if you try to back out in less than 4 months there'll be two cancellation fees of roughly 200-250. Cingular seems to be top dog in my opinion. No problems with them for the last 2 years. No surprises on our bill. But to each their own. Diff ppl have diff experiences.

SkunT

Tell 'em your in the military and moving to japan. Since they can't give you serivce, you will have to drop your phone plan. If you need an address, ive got one for you. ill make you a fake set of military orders also. pm me. Hell, I still owe my last cell phone people, tmobile or something, for my last bill.

jinxy

sprint makes you bring orders in to the store

jinxy

actually, all that happened when they merged is we got new software in the call center. Sprint doesn't even run those places, its a company called teleperformanceUSA.