On hold, phone?
08-06-2006, 12:30 AM
#12
Guest
Posts: n/a
Re: On hold, phone?
Originally Posted by blacklabelman1
yea no ----, dick for brains, i was just saying how i hate being on hold for forever, so either use this to help you or stfu kthnx
08-06-2006, 12:56 AM
#13
1.5 BAR
Join Date: Jul 2005
Posts: 941
Re: On hold, phone?
Originally Posted by Jorsher
I worked as a CSR for Cingular.
I might upload their entire phone number list to that site if I can find it.
I've seen IVRs where you can press 0, get right to somebody. Some if you don't enter anything you'll get sent to a rep, while on others it'll say "sorry we didn't understand your entry, please call back and try again later. *click*." The spanish line for cingular is way quicker, they dont even get prompted, go directly to holding for a csr.
It was always hilarious listening to customers speaking to the ivr. Some are really sensitive so if rude ******* that insist on holding conversations with others while on the phone are talking, it'll think they said 'espanol" or just go to a random command. Some people would get angry and start cussing and screaming, ------- hilarious ----. I'd laugh at them so they knew I heard how retarded they are.
I might upload their entire phone number list to that site if I can find it.
I've seen IVRs where you can press 0, get right to somebody. Some if you don't enter anything you'll get sent to a rep, while on others it'll say "sorry we didn't understand your entry, please call back and try again later. *click*." The spanish line for cingular is way quicker, they dont even get prompted, go directly to holding for a csr.
It was always hilarious listening to customers speaking to the ivr. Some are really sensitive so if rude ******* that insist on holding conversations with others while on the phone are talking, it'll think they said 'espanol" or just go to a random command. Some people would get angry and start cussing and screaming, ------- hilarious ----. I'd laugh at them so they knew I heard how retarded they are.
Thats really the only reason we left them...If you want the biggest pain in your ***, find a mistake in your cingular bill
08-06-2006, 03:05 AM
#15
1.0 BAR
Thread Starter
Join Date: Dec 2005
Posts: 209
Re: On hold, phone?
Originally Posted by jagojon3
That's an ignorant way to say it. If you hate being on hold forever you should take more ritalin.
08-06-2006, 03:40 AM
#16
3.0 BAR
Join Date: May 2006
Posts: 5,322
Re: On hold, phone?
Originally Posted by cberman
Holy ---- Cingular's CS SUCKS!
Thats really the only reason we left them...If you want the biggest pain in your ***, find a mistake in your cingular bill
Thats really the only reason we left them...If you want the biggest pain in your ***, find a mistake in your cingular bill
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