Getting out of cell phone contract

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02-07-2008, 02:41 PM

#41

jinxy

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Re: Getting out of cell phone contract

Quote:

Originally Posted by doug684

Couldn't find a addy so I went with a addy I found in Turner, MT 59542. I have to show a copy of a license, utility bill, lease agreement, or mortgage statement from there. So anyone have a license from Mt? Hook a nog up

I'd go with lease agreement or utility bill.

02-07-2008, 02:48 PM

#42

BigD

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Join Date: Nov 2005

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Re: Getting out of cell phone contract

Yeah seems like that would be the easiest to BS through since it doesn't involve chopping a photo and making sure it's the current version or ID. I have never seen a lease agreement. Maybe google shall guide me.

02-07-2008, 03:43 PM

#43

jo_gobel

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Re: Getting out of cell phone contract

Quote:

Originally Posted by rawr

They just tell you that incase the rep has someone on the line reveiwing their call. With the ammount of calls we pulled into our call center daily, there's no ------- way that we could afford to record and store every one. They cant pull any call and they have no log, trust me. Customer service branches are outsourced to comapnies like Teleperformance USA.

i have to respectfully disagree....

i work for a company that takes 60,000+ calls a week just in OUR call center and that doesnt even include the other location or countries we service. and EVERY call is recorded.

its doesnt cost ---- to record calls, just a few huge hard drives and the software.....

but then again, i work for a company that does 200,000,000,000 (billion) in revenue each year. so a 100TB hard drive and a $10,000 software isnt ----.

02-07-2008, 03:49 PM

#44

BigD

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Re: Getting out of cell phone contract

I do agree. We "recorded calls for quality assurance" also. Only a few calls got recorded and that was for them to check and makes sure we were doing things right. We were a out sourced call center also. We had Pacificare insurance, Cingular, T-Mobile, Comcast, and American Express in the same building. Jorsher and my other friend worked for Cingular there and they are the same way. They don't record every conversation, and the ones they do are deleted as soon as they "grade" them.