HondaTuner

Off topic, wonder how many smiths there are on here. I know of Doc Boost, Stevemode and complex..

Dr.Boost

Whiterice, ToeJam...---- I can't think but I know there are others.
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yayopwrcrx

Just out of curiosity.. how much was this guys order? Any lawyer fees he incurred while trying to take 'legal action' would make the whole thing pointless...

Dr.Boost

Considering any oil line kit you buy is less than $100, he would have to look for a lawyer in the alley behind DES willing to work for hamburgers. :1
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BigD

You should tell him it was reviewed by your board of certified technicians and they state it was mechanic error. You should put a disclaimer up that says professional installation required.

stenseltizm

Lol, it's sad, but it's true. Some ******** will probably try and sue him for $20k over his $85 diy oil line kit

"it said i could do it myself and it blew up my motor forcing me to careen out of control into a house cause I'm an idiot that does 85 in a culdasac"

iceracercrx

Steve, Aren't you afraid of lossing his business on his 8th turbo build? HAHAHAH My other line got burned up by the manifold is one of the stupidest things I have heard of.

Randy
PS Customers are always right BS cost me about 2-3 grand a year. But what the hell they are always right.

MikeJ-2009

Last update at the top. So much for legal action.



Not too many. Here and there we always have the "I ordered a 14B oil line kit, but it doesn't fit my T3" issues. A little more frequent on the "Hey, I ordered 3 minutes ago, do you have my tracking number". Most of the customers are nice and understand they they're the idiots here, but every now and again I get one that goes straight to poppin off at the mouth. Now, this guy has already ordered, but I'm pretty famous for answering the "ordered 3 minutes ago, where's my ----" emails with a paypal refund telling them to have a nice day. I have a zero tolerance policy for having a salty attitude when you're asking me to help you. This isn't my full time job, my career, or even a significant income stream, so at the end of the day, I just don't give a ---- for *********.


IF he ordered the whole oil line kit it was $85. If he just ordered the feedside (that was the claimed problem to begin with), than it was $42, and of course the allen bolts for the drain flange he's asking for would have had nothing to do with what he ordered. I haven't checked his order, and probably won't waste my time.


I do have a disclaimer on my site that basically says I'm not responsible for anything, but I'd like it to also read, "I'm not responsible for anything I don't install myself, or if you're a member of the TC crew."

buk9tp

you should have told him please dont take any legal action we cant afford legal fees ill send you 3 more oil kits free of charge its just going to take some time

Chris Harris

I would have had about the same response word for word...but I would have waited a day to send it claiming that his email mysteriously went into my JUNK EMAIL.

Unfortunately it is people like this, that make the cost of doing business higher